Motivated information technology intern ready to contribute support and skills to technology team. Brings in-depth understanding of how to configure devices, networks and operating systems. Skilled with various software and adapts easily to changing scopes, processes, and procedures.
Overview
4
4
years of professional experience
1
1
Certification
Work History
IT Assistant
Oceania National Olympic Committees
Suva , Fiji
02.2022 - 12.2024
Troubleshot hardware and software issues to ensure smooth operations across departments.
Administered helpdesk tickets, resolving inquiries efficiently to enhance user experience.
Assisted users with basic computer operation skills such as Microsoft Office Suite usage.
Set up video conferencing equipment for remote meetings when needed.
Managed inventory of IT equipment including laptops, desktops, phones.
Responded promptly to helpdesk requests from internal staff members.
Ensured that all IT assets were properly labeled and tracked in an asset management database.
Provided technical support for staff and athletes during events and training sessions.
Assistant Instructor
Krav Maga Fiji
Suva
05.2021 - 05.2022
Assisted in teaching Krav Maga techniques to diverse student groups.
Helped maintain a safe training environment for all participants.
Inspired and supported students in identifying strengths and areas for growth.
Education
High School Diploma -
Gospel High School
Samabula, Suva City
11-2015
Bachelor of Science - Information Systems
University of The South Pacific
Suva
Skills
Hardware troubleshooting
Software installation
Helpdesk support
IT asset management
Video conferencing setup
Technical documentation
Certification
Krav Maga diploma
Russ Tactics, Certificate of Participation - Human Behavior and Defensive Tactics