George Talevski

Facilitated safe loading and unloading of vehicles for efficient goods transport.

• Conducted pre-trip inspections and reported issues to supervisor for resolution.
• Delivered exceptional customer service by promptly addressing inquiries and complaints.
• Inspected vehicles for mechanical and safety issues, ensuring optimal operational conditions.
• Maintained accurate delivery records and collected customer signatures for verification.
• Transported clients to designated locations safely and punctually.

Oversaw compliance with safety and quality standards, reducing incident rates significantly.

• Developed and implemented standard operating procedures to enhance workflow efficiency.
• Coordinated maintenance schedules for equipment to ensure minimal downtime.
• Issued work schedules and duty assignments for administrative staff to optimize operations.
• Trained employees on best practices while managing teams to sustain high productivity levels.
• Conducted regular performance evaluations, delivering constructive feedback and development opportunities.
• Resolved customer complaints through effective communication and problem-solving skills.
• Developed operational budgets that decreased unnecessary expenditures.

Established project-specific goals to measure progress and evaluate outcomes.

• Assessed operations for adherence to safety standards.
• Delegated tasks based on departmental needs to enhance production efficiency.
• Ensured compliance with laws, regulations, and policies in contracting activities.
• Resolved customer complaints promptly to maintain high satisfaction levels.
• Supervised daily employee workflow to maximize productivity and uphold quality standards.
• Conducted regular policy reviews to identify continuous improvement opportunities.
• Managed scheduling, training, and inventory control effectively.

Coached and mentored team members to enhance job performance.

• Provided leadership and insight to newly hired employees on various company programs.
• Recruited and trained new employees to fulfill job requirements.
• Assigned tasks and monitored project personnel performance.
• Implemented process improvements that increased operational efficiency.
• Developed a customer service excellence program to boost customer satisfaction.
• Enhanced team morale and retention through recognition initiatives and career development opportunities.