Summary
Overview
Work History
Education
Skills
Timeline
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George Tsagouris

Kew,VIC

Summary

Professional sales professional with keen understanding of automotive market and customer needs. Adept at guiding clients through purchasing process and negotiating favorable terms, ensuring seamless and satisfying experience. Highly collaborative team player focused on achieving results while adapting to dynamic challenges. Recognized for strong communication and problem-solving skills.

Overview

15
15
years of professional experience

Work History

Used Car Sales Professional

Max Ouzas Prestige Cars
07.2023 - Current
  • Assisted customers in selecting suitable used vehicles based on individual needs and budget constraints.
  • Conducted thorough inspections of used vehicles to assess quality and identify necessary repairs or reconditioning.
  • Built rapport with clients through exceptional customer service, fostering repeat business and referrals.
  • Enhanced sales performance by effectively showcasing vehicle features and benefits to potential buyers.
  • Effectively utilized CRM software to track leads, schedule appointments, and manage customer information efficiently.
  • Educated clients about warranty options available on used cars which provided peace of mind during their purchase experience.
  • Successfully negotiated deals by understanding customer needs and finding mutually beneficial solutions.
  • Exceeded monthly sales targets consistently by employing effective sales strategies and establishing trust with customers.
  • Provided comprehensive test drive experiences, allowing customers to make informed purchasing decisions based on firsthand experience with the vehicle.
  • Collaborated with finance department to secure optimal financing options for buyers, leading to increased sales closures.
  • Developed strong rapport with clients through exceptional communication skills, resulting in repeat business and referrals.
  • Conducted thorough vehicle inspections prior to displaying them on the lot, ensuring quality products were being offered to customers.

Cafe Owner/Operator

Dirty Apron Cafe
03.2015 - 06.2023
  • Employed 10 front of house staff and 5 back of house staff members
  • Developed weekly menus, incorporating seasonal ingredients to enhance customer experience.
  • Trained staff in food safety protocols and efficient service techniques.
  • Implemented inventory management systems to optimize stock levels and reduce waste.
  • Coordinated vendor relationships, negotiating contracts for supplies and equipment.
  • Designed promotional materials to drive marketing initiatives and increase foot traffic.
  • Analyzed customer feedback to identify areas for menu improvement and service enhancement.
  • Organized community events to foster customer engagement and brand loyalty.
  • Ensured compliance with health and safety regulations through regular employee training sessions and facility inspections.
  • Facilitated open communication among team members, promoting a positive work culture that encouraged collaboration and innovation.
  • Increased repeat business from customers by offering loyalty programs and personalized incentives based on purchase history data analysis.
  • Successfully navigated challenges such as seasonal fluctuations in business by adjusting operational strategies accordingly.

Cafe Owner/operator

Volume 2 Cafe
03.2019 - 04.2021
  • Employed 6 front of house staff members and 4 back of house staff members
  • Developed and implemented operational procedures to enhance customer service efficiency.
  • Managed daily inventory control and ordering processes to minimize waste.
  • Trained and mentored staff on food safety standards and customer engagement techniques.
  • Oversaw financial management, including budgeting and expense tracking for profitability.

Cafe Manager

Fifty Birds Cafe
01.2011 - 01.2015
  • Managed 3 staff members
  • Oversaw daily operations, ensuring efficient workflow and high customer satisfaction.
  • Managed inventory levels, optimizing supply chain processes to reduce waste.
  • Trained and mentored staff, fostering a collaborative team environment.
  • Developed and implemented marketing strategies to increase customer engagement.

Education

High School Diploma -

Kew High School
Kew, VIC

Skills

  • Strong negotiation skills
  • Social media marketing
  • Sales strategy development
  • Multilingual proficiency
  • Competitor analysis
  • Upselling and cross selling
  • Warranty sales
  • Customer service
  • Price negotiation
  • Product demonstrations
  • Closing deals
  • Effective closing techniques

Timeline

Used Car Sales Professional

Max Ouzas Prestige Cars
07.2023 - Current

Cafe Owner/operator

Volume 2 Cafe
03.2019 - 04.2021

Cafe Owner/Operator

Dirty Apron Cafe
03.2015 - 06.2023

Cafe Manager

Fifty Birds Cafe
01.2011 - 01.2015

High School Diploma -

Kew High School

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George Tsagouris