Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

George Yiasemides

Monterey,NSW

Summary

Well-versed in developing and implementing effective sales strategies to maximize profits. Talented trainer and personnel developer with good people and problem-solving abilities. Proactive Assistant Sales Manager dedicated to handling various tasks with skill and poise. Committed to building talented and successful sales teams through dynamic communication and positive reinforcement.

Overview

27
27
years of professional experience

Work History

Shop Owner

Cars Of Hollywood
03.2022 - Current

Motor mechanic with selected clientele

Assistant Manager of Sales

Victor Churchill
03.2022 - 02.2024
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
  • Maintained open lines of communication between management, staff, and clients to ensure seamless service delivery.
  • Coached employees on upselling products and recommending enhanced services.
  • Demonstrated exemplary customer service by engaging clients on sales floor.
  • Assisted sales team with completing customer transactions and managing issues.
  • Completed store opening and closing procedures by counting drawers and managing security.
  • Built relationships with customers and community to establish long-term business growth.
  • Monitored inventory levels closely, coordinating with procurement department to prevent product shortages during peak demand periods.
  • Implemented systems and procedures to increase sales.
  • Established strong relationships with key clients, securing repeat business and fostering long-term partnerships.
  • Set individual and team sales targets, motivating staff to achieve top performance levels consistently.
  • Self-motivated, with a strong sense of personal responsibility.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Worked well in a team setting, providing support and guidance.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Developed and maintained courteous and effective working relationships.
  • Skilled at working independently and collaboratively in a team environment.
  • Supported staff with training, guidance and confident leadership.
  • Boosted sales revenue by identifying potential clients and presenting tailored solutions to their needs.

Manager

Budget Petrol & Workshop
02.1997 - 02.2022
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Defined clear targets and objectives and communicated to other team members.
  • Streamlined workflows by identifying bottlenecks in existing systems and proactively addressing these challenges through appropriate solutions implementation.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
  • Established robust risk mitigation strategies to safeguard against potential operational challenges or disruptions.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Developed detailed plans based on broad guidance and direction.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Improved marketing to attract new customers and promote business.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
  • Planned and budgeted accurately to provide business with resources needed to operate smoothly.
  • Drove operational efficiency through data-driven decision-making processes, leveraging analytics tools for informed strategy development.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Conducted competitive analysis to identify market trends and capitalize on emerging opportunities for growth.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Controlled costs to keep business operating within budget and increase profits.
  • Managed and motivated employees to be productive and engaged in work.
  • Improved safety procedures to create safe working conditions for workers.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Led change management initiatives to drive organizational transformation without compromising employee morale or productivity levels.
  • Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
  • Developed and implemented business strategies to achieve business goals and stay competitive.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Established team priorities, maintained schedules and monitored performance.
  • Ensured compliance with industry regulations and legal requirements by implementing comprehensive policies and training programs for staff members.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Accomplished multiple tasks within established timeframes.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Organized and detail-oriented with a strong work ethic.
  • Developed and maintained courteous and effective working relationships.
  • Provided professional services and support in a dynamic work environment.
  • Worked effectively in fast-paced environments.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Delivered services to customer locations within specific timeframes.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.

Education

High School Diploma -

Newington Collage
Stanmore

Certificate IV - Automotive Mechanics

St George Tafe
Kogarah, NSW

Certificate IV - Automative Electrician

Gymea Tech High School
Gymea, NSW

Skills

  • Revenue monitoring
  • Decision-Making
  • Pre-sales support
  • Account Servicing
  • Inventory Management
  • Sales Targeting
  • Revenue Generation
  • Account Management
  • Budgeting and Expenditures
  • Sales Tracking
  • Sales Records Management
  • Customer Trend Analysis
  • Customer Billing

Languages

Greek
Limited Working

Timeline

Shop Owner

Cars Of Hollywood
03.2022 - Current

Assistant Manager of Sales

Victor Churchill
03.2022 - 02.2024

Manager

Budget Petrol & Workshop
02.1997 - 02.2022

High School Diploma -

Newington Collage

Certificate IV - Automotive Mechanics

St George Tafe

Certificate IV - Automative Electrician

Gymea Tech High School
George Yiasemides