Summary
Overview
Work History
Education
Skills
Personalattributesandqualifications
Communityinvolvementsandvolunteerwork
Personal Information
Availability
Languagesandskills
Languages
Timeline
Generic

Georgelle Fares

Parramatta,Australia

Summary

I am a highly motivated professional aiming to secure a position in the corporate industry where I can leverage my extensive retail and customer service skills. My objective is to contribute to a dynamic team, utilizing my experience to enhance customer satisfaction and drive business growth. I am eager to expand my knowledge and refine my working techniques through continuous learning and practical application. My goal is to develop a rewarding career that allows me to apply my skills effectively while growing within the organization and contributing to its long-term success.


Overview

10
10
years of professional experience

Work History

Assistant store manager

Victoria Secret
10.2023 - Current
  • Scanning and printing Excel sheets
  • Responding to emails
  • Talking to customers daily
  • Great at sales, reaching our KPIS, made over target every month
  • Organising all store operations and allocating Responsibilities to the team
  • Dealing with customer complaints making sure to maintain the stores/ company’s reputation
  • Supervise and guide staff towards maximum performance

Veterinary Receptionist

Great Western Animal Hospital
02.2023 - 09.2023
  • Managed multi-line phone system and pleasantly greeted patients.
  • Facilitated smooth daily operations by answering incoming calls, directing inquiries, and taking messages for veterinarians as needed.
  • Provided compassionate support during difficult situations such as end-of-life decisions or emergency visits, establishing trust with clients.
  • Maintained office and waiting room, keeping common areas clean and tidy.
  • Entered data from pet records and office visits into computer system.
  • Maximized appointment availability by effectively coordinating schedules between multiple veterinarians and clients.
  • Enhanced client satisfaction by efficiently scheduling appointments and managing patient records.

Team Leader of Customer Service

Sydney Royal Easter Show
01.2015 - 12.2022
  • Retail work and money handling
  • Customer service skills
  • Selling products in a busy environment
  • Dealing with Easter Show executive members

Myers/ Parramatta Westfield’s
04.2017 - 05.2017
  • Serving customers, organising clothes and register work

Education

Certificate III Animal Nursing -

Bankstown Tafe
09-2019

MARONITE COLLEGE OF THE HOLY FAMILY
11.2017

Skills

  • Bilingual in English and Arabic
  • Computer skills
  • Quick learner
  • Punctual
  • Honest and Reliable
  • Excel/ Microsoft
  • Handling troubled Patients
  • Problem-solving
  • Customer service and engagement
  • Cold chain Management

Personalattributesandqualifications

Completion of RSA certificate

Communityinvolvementsandvolunteerwork

  • Blood Donation, Donating Blood every couple of months to the Australian Red Cross
  • Sunday School Teacher, St Mary’s Orthodox Church, teaching Years 1-3
  • Volunteer work, Annual performances in Parramatta City Council for Lebanese Independence Day and Australia Day

Personal Information

Date of Birth: 04/20/00

Availability

I am currently available to work Permanent Full Time, need to give 2 week notice to my current job.

Languagesandskills

  • Bilingual in English and Arabic
  • Efficient and Practical with computer skills. E.g.: Online reservations, taking and placing orders
  • Understand and use Word, Outlook and Excel format
  • Skilled at sales, customer service roles
  • Trained and could work long hour trades
  • Easy going, understandable and bubbly personality

Languages

English
Native or Bilingual
Arabic
Native or Bilingual

Timeline

Assistant store manager

Victoria Secret
10.2023 - Current

Veterinary Receptionist

Great Western Animal Hospital
02.2023 - 09.2023

Myers/ Parramatta Westfield’s
04.2017 - 05.2017

Team Leader of Customer Service

Sydney Royal Easter Show
01.2015 - 12.2022

MARONITE COLLEGE OF THE HOLY FAMILY

Certificate III Animal Nursing -

Bankstown Tafe
Georgelle Fares