Georges Shokry
Clyde North,Victoria
Summary
Dedicated Quality Engineer with excellent technical, analytical and communication skills demonstrated by 20 years of experience in multimillion-dollar companies across automotive, injection molding, electronics, commercial vehicles, on-highway and off-highway industries.
Overview
19
19
years of professional experience
Work History
National Quality Manager
Auto & General
11.2024 - Current
- Led cross-functional teams with a strong focus on cultural engagement, performance management, and integrity, fostering a high-performing and motivated workforce aligned with organizational goals.
- Managed complex interdependencies between people, processes, and systems to deliver seamless operational outcomes and enhance both employee and customer experiences.
- Played a key role in strategic planning, including the development and implementation of auditing frameworks and quality assurance systems.
- Ensured compliance with all relevant legislative and regulatory requirements, upholding the highest standards of ethics and corporate governance.
- Championed continuous improvement initiatives across people, processes, and technology to drive innovation, efficiency, and long-term sustainability.
- Provided senior leadership across multi-site operations and diverse teams, ensuring alignment with strategic objectives and operational consistency.
- Applied technical expertise in Repair Methods and AQA/Leakage Measurement to uphold best-in-class industry standards.
- Built and maintained strong relationships with internal and external stakeholders through effective strategic planning and stakeholder engagement.
- Leveraged data analysis, reporting, communication, and negotiation skills to support informed decision-making and optimize resource allocation.
Quality Manager
Mett Pty Ltd
08.2021 - 11.2024
- Manage, train, develop the quality team of 10 members day-to-day activities (engineers, administrators, meteorologists and inspectors).
- Develop, implement and maintain the Quality & Environmental management systems and certify them to relevant Standards as per customer requirements and company goals.
- Manage and develop tier one suppliers, provide score cards and ratings monthly.
- Support manufacturing areas with suitable training of operating personnel in quality and environment as required.
- Check for changes to legal requirements the company is required to comply.
- Assist all Managers with quality and environment via communication of updates to procedures, standards, regulations and other customer or legal requirements.
- Conduct internal audits, report finding and initiate / verify corrective actions for continuous improvement in all company aspects.
- Training of internal auditors.
- Ensure management are informed of changes to legal requirements.
- Analysis of company level data.
- Customer liaison regarding quality & environmental issues.
Quality/ Warranty Engineer
Hendrickson Asia Pacific
02.2018 - 08.2021
- Company Overview: Hendrickson is the leading global manufacturer and supplier of medium- and heavy duty mechanical and air suspensions; integrated and non-integrated axle and brake system; tire pressure control systems; auxiliary lift axles systems; parabolic and multi-leaf springs; stabilizers; and bumper and trim components to the global commercial transportation industry.
- Review and process warranty concerns and respond to customers, with assistance from the sales team where necessary, with corrective action, payments and reporting to achieve satisfactory outcome for customers.
- Controlling non-conforming products to ensure outflow prevention. Constructing and implementing corrective actions to eliminate root cause of errors.
- Report to management to provide an overview of quality and warranty issues, trends and status of costs incurred and recovered.
- Monitor and drive compliance with company policies, procedures, work instructions and standard operating practices, ensuring adherence to TS16949 / IATF16949 Quality and ISO14001 Environmental requirements.
- Contribute to new product introductions with PFMEA's, PPAP's and manufacturing process documentation and registration in the quality system.
- Conduct internal process audits, supplier audits and support departmental manager during external audits to retain certification.
- Hendrickson is the leading global manufacturer and supplier of medium- and heavy duty mechanical and air suspensions; integrated and non-integrated axle and brake system; tire pressure control systems; auxiliary lift axles systems; parabolic and multi-leaf springs; stabilizers; and bumper and trim components to the global commercial transportation industry.
Quality/EHS Manager
Nelson Global Products
04.2016 - 02.2018
- Company Overview: Multimillion-dollar Company manufactures, and markets a broad range of fabricated high-performance OEM and aftermarket products for the global commercial vehicle, on-highway and off-highway markets and the outdoor recreational vehicle and power markets.
- Assist in the development, implementation and maintenance of Quality & Environmental management systems and certify them to the relevant Standards as per customer requirements and company goals.
- Support manufacturing areas with suitable training of operating personnel in quality and environment as required.
- Check for changes to legal requirements the company is required to comply.
- Assist all Managers with quality and environment via communication of updates to procedures, standards, regulations and other customer or legal requirements.
- Final product release for all new products during PPAP and 100% of Bombardier Parts.
- Conduct internal audits, report finding and initiate / verify corrective actions for continuous improvement in all company aspects.
- Training of internal auditors.
- Ensure management are informed of changes to legal requirements.
- Analysis of company level data.
- Customer liaison regarding quality & environmental issues.
- Multimillion-dollar Company manufactures, and markets a broad range of fabricated high-performance OEM and aftermarket products for the global commercial vehicle, on-highway and off-highway markets and the outdoor recreational vehicle and power markets.
- Created the Business Contingency Plan.
- Representing the management on all customer and certification party quality and environmental system audits, the result was only one minor finding had been raised in 3 System Audits and some continuous improvement comments from customers.
- Created the Calibration Plan for high moving manufacturing Jigs.
- Championed the Factory relocation in March -May 2017 from Scoresby to Dandenong South including the following activities: Planning the manufacturing of safety stock to cover customer orders during relocation, Plan the new Factory Layout achieving the most practical process flow to reduce waste in production including process time, scrap, process mapping and inventory, Conduct 5S audits for the new Facility after locating all tools and equipment's in the right location, Initiated Visual Factory Process in the new plant, Re-designed the layout of the new plant warehouse racking to be more practical and efficient.
- Initiated Supplier Quality Manual.
- Initiated Quarterly Supplier evaluation criteria and check list.
- Improved the FIFO system in the warehouse by using pronto software.
- Developed good relationship with main customers 'Bombardier, Kenworth, Volvo, Iveco, Paccar Parts, Cummins, Terex, Bucher…etc) and suppliers.
- Introduced supplier self-check assessment form to approve new suppliers.
- Conducted supplier audits on an annual basis.
Quality Assurance Engineer
Mett Pty Ltd
08.2014 - 04.2016
- Company Overview: Multimillion-dollar Company manufacturing and selling automotive supplies and parts.
- Conducted Failure Mode and Effects Analysis (FMEA), Process control plans 'PCP', and process Flow charts.
- Responsible for replying to the customers' 8D requested reports such as (GM corrective action requests or Problem reporting and resolution 'PRR').
- Maintain and submit all PPAP reports to related customers.
- Create and update quality process control plans and process layouts.
- Support manufacturing areas with suitable training of operating personnel.
- Planning and performing process layered audits and reporting findings as per procedure and customer requirements.
- Daily sampling inspection control for all different machined parts using plug and thread gauges, CMM, X-ray and calipers.
- Enrich the technical performance of the Customer liaison Office through hands on and troubleshooting check for returned samples in order to resolve & analyze QC failures to identify the failure root cause, and then to provide technical assistance and work instruction support to machining department for sorting and reworking of stock products.
- Plan and conduct internal system Audits, co-ordination of corrective actions in related areas.
- Analyze defective products and issue non-conformance reports to find the root cause and define permanent corrective action/s.
- Assist manufacturing areas in the performance of process capability evaluations and design of control methods.
- Multimillion-dollar Company manufacturing and selling automotive supplies and parts.
- Initiated monthly process capability study reports for the high-volume products.
- Generated scrap analysis reports for the highly rejected products to determine the root causes of high scrap rates.
- Create daily inspection check sheets for each product to have a standard systematic way of inspection for anyone who will do this job, and for traceability.
Senior Quality Assurance Engineer
Method Electronics Malta Ltd
04.2013 - 08.2014
- Company Overview: Multimillion-dollar Company manufacturing and selling Hi-Tech and automotive electronic supplies and parts, the Main factory is at Malta and another satellite plant located in Cairo, Egypt.
- Lead a crew of 3 quality engineers, 6 inspectors and 9 checkers in the Plastic Injection Molding and Assembly departments and monitor their behaviors to achieve all targets and objectives, also to identify and plan their potential improvements.
- Establishing, Implementing and Maintaining of Quality Management System (ISOTS16949:2009), Environmental Management System (ISO 14001:2004) and (OHSAS 18001:2007).
- Ensure that all products in the market fulfill Method Electronics Quality Requirements through reviewing all shipments QC inspection feedback and taking the appropriate decision to either release the shipment in case of meeting the requirements; otherwise, to hold the shipment for rework; accordingly, with taking the feedback as an input for improvement.
- Creating & maintaining quality system documents and records.
- Preparing an annual audit plan and executing the plan through my role as lead auditor.
- Preparing internal audits checklists and audit summary & NCR (Non-Conformance Reports) with proposing needed corrective actions through writing detailed CAR (Corrective Action Report '8D report').
- Suppliers' management & evaluation and set suppliers selection criteria.
- Reviewing annual calibration plan and ensuring the effectiveness of the plan.
- Using Six Sigma methodology and tools (DMAIC) and different measurement tools (MSA, Control charts, SIPOC, etc.) for processes continual improvement.
- Leading some Lean projects using VSM (Value Stream Mapping) technique to minimize nonvalue added activities through reducing the different categories of waste and to improve the effectiveness of each process.
- Running seven tools of Quality (Control Chart, Histogram, Pareto Chart, Scatter Diagram, Flow Chart, Run Chart, Process Capability, etc.) using Minitab.
- Analyzing non-confirming data using Root Cause Analysis techniques (e.g. FMEA, Fish Bone, 5Y, Pareto chart, etc.) and studying internal processes capability & quality metrics to ensure influence outcomes.
- Applying the Error Proof Techniques and working with help of the manufacturing engineering department through automating the housekeeping system in a way that avoids possible human mistakes.
- Train other team members for QA processes & Six Sigma techniques.
- Multimillion-dollar Company manufacturing and selling Hi-Tech and automotive electronic supplies and parts, the Main factory is at Malta and another satellite plant located in Cairo, Egypt.
- Leading the company to be certified for ISO TS16949 & ISO 14001.
- Conduct 6 SIX SIGMA projects to reduce, control and improve the scrap rates for the plastic injection molding lines.
- Reduce the production cost of 50 automotive switches assembly lines by transferring the lines from Malta to Egypt to gain the benefits of law labor, shipping, and infrastructure costs.
- Applying Value Stream Mapping techniques to reduce the non-value-added steps throughout all repair processes.
- Successfully develop a solution to a major problem which was causes a reject rate of 12 % and affects the overall equipment efficiency for the KIA-Hyundai center lock switch by controlling the temperature of the solder paste after introducing a temperature controller and installing an air condition.
- Implement Box auditing (10% inspection) instead of 100% inspection.
- Introduce and implement X-Ray testing instead of destructive testing.
Senior Quality Management Engineer/ Daimler AG Liaison Office Officer
Daimler AG
06.2006 - 04.2013
- Leading the quality control section in the Body, Paint, Assembly, Rectification shops and Buyoff 'EOL Vehicle Certification Bay'.
- Managing and supervise 3 quality control engineers 'one in each shop', 15 quality inspectors in terms of discipline and functions.
- Managing the certification process for new suppliers and subcontractors.
- Representing Daimler AG in terms of regulations of warranty scrap parts and customer claims.
- Ensure that all Daimler technical specifications are met at all vehicles building processes through all shops by conducting random process audits on a weekly basis.
- Inspect aftermarket modified cars by Local Mercedes Dealers to assure compliance with Daimler AG specification and Local regulations in terms of environment impact and safety standards.
- Monitoring and analyzing technical faults.
- Continual improvement for the processes.
- Monthly process audit for all technical division shops according to VDA 6.3(internal process audit standard).
- Conduct the escalation process including what to do and who is responsible, depending on the occurrence and severity of observed defects.
- Conducting internal quality system audits.
- Risk Assessment reporting.
- Implement actions derived from the FMEA's and critical production processes.
- Releasing all major repairs in the Buy-Off stage.
- Inspect and final release of each produced AMG special ordered cars such as 'C350AMG, E350 AMG, S500 AMG'.
- Initiated the Production System for the new Rover MG Vehicle at Cairo Facility.
- Lead the project of Mercedes Benz Production Audit System implementation to be the second plant implemented it worldwide.
- Modify the road test track to match the Standard Road test in the Complete Knocked down Mercedes-Benz manufacturing plants.
- Introducing the new formats of internal and external 8d reports 'Corrective action reports'.
- Self-learned Minitab statistical analytical program in the sake of analyzing the first conduction six sigma project data, and I learn it in one week.
- In a period of 5 years working in the Assembly shop I have trained 4 different quality engineers on their job responsibilities and tasks.
Education
Project Management Professional (PMP) -
Leopard Institute
Cairo01.2014
Positively assessed as professional mechanical engineer -
Engineers Australia
01.2013
Internal Auditor - ISO TS 16469:2009
SGS
Cairo01.2012
Internal Auditor - ISO EMS 14001
SGS
Cairo01.2012
Internal Auditor - ISO OHSAS 18001:2007
SGS
Cairo01.2011
Certified Ultrasonic Inspector (Spot Welding) -
Daimler AG
Stuttgart01.2011
Certified External and Internal Auditor - VDA6.3 Revision June 2010
Daimler AG-MDQM
Cairo01.2011
Mastering Interpersonal Communication Skills -
International Company for Human Resources & Management Development
Cairo01.2010
Internal Auditor - Mercedes Benz Internal Audit System
Mercedes Benz Egypt
Cairo01.2009
Process Auditor - Mercedes Benz Production System
Mercedes Benz Egypt
Cairo01.2008
Skills
- Process improvement
- Project management
- FMEA expertise
- Root cause Analysis
- Talented technical writer
- Injection molding techniques
- Minitab/SPC
- Product specifications
- PPAP Submission
- PRR/PR&R
Affiliations
- Engineers Australia
- American Society for Quality (ASQ)
- European Organization for Quality (EOQ)
- International Organization for Standardization (ISO)
Languages
Arabic
Native or Bilingual
English
Native or Bilingual
Timeline
National Quality Manager
Auto & General
11.2024 - Current
Quality Manager
Mett Pty Ltd
08.2021 - 11.2024
Quality/ Warranty Engineer
Hendrickson Asia Pacific
02.2018 - 08.2021
Quality/EHS Manager
Nelson Global Products
04.2016 - 02.2018
Quality Assurance Engineer
Mett Pty Ltd
08.2014 - 04.2016
Senior Quality Assurance Engineer
Method Electronics Malta Ltd
04.2013 - 08.2014
Senior Quality Management Engineer/ Daimler AG Liaison Office Officer
Daimler AG
06.2006 - 04.2013
Positively assessed as professional mechanical engineer -
Engineers Australia
Internal Auditor - ISO TS 16469:2009
SGS
Internal Auditor - ISO EMS 14001
SGS
Internal Auditor - ISO OHSAS 18001:2007
SGS
Certified Ultrasonic Inspector (Spot Welding) -
Daimler AG
Certified External and Internal Auditor - VDA6.3 Revision June 2010
Daimler AG-MDQM
Mastering Interpersonal Communication Skills -
International Company for Human Resources & Management Development
Internal Auditor - Mercedes Benz Internal Audit System
Mercedes Benz Egypt
Process Auditor - Mercedes Benz Production System
Mercedes Benz Egypt
Project Management Professional (PMP) -
Leopard Institute
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