Georgette Younes
Epping,Victoria
Summary
Dynamic business owner and former Early Childhood Educator, skilled in customer relations and attention to detail. Successfully enhanced brand identity through strategic social media promotion and established a loyal customer base by exceeding expectations. Committed to delivering exceptional service while ensuring compliance with industry standards.
Known for fostering team collaboration and adapting to evolving business environments with ease.
Organized and dependable as well as successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
31
31
years of professional experience
Work History
Business Owner
Three Wishes Cookies
03.2021 - Current
- Strengthened company reputation by delivering product on time or exceeding customer expectations in terms of quality products/services offered.
- Ensured compliance with all relevant guidelines and regulations by staying current on industry requirements and implementing necessary changes in operations.
- Promoted business via social media to generate orders and maximize brand identity.
- Fulfilled customer shipping/delivery/pick up needs by completing all purchase orders and customer invoices.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
Early Childhood Educator
Little Giants
09.2022 - 10.2023
- Supported children with special needs, creating customized learning strategies to accommodate various abilities.
- Maintained and fostered positive and constructive interactions with staff, families, and children.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Applied play-based strategies to provide diverse approaches to learning.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Gave one-on-one attention to children while maintaining overall focus on entire group.
- Contributed to staff meetings and professional learning communities, sharing insights and strategies for continuous improvement of teaching practices.
- Enhanced student learning by incorporating hands-on activities and real-world examples in lesson plans.
- Mentored new educators, providing guidance on effective teaching approaches and classroom management techniques.
- Enhanced sensory and perceptual-motor skills, language, cognition, and memory development, by employing both traditional and modern educational strategies and techniques.
- Provided emotional support and guidance to children, fostering sense of security and belonging.
- Encouraged children's independence and self-help skills through daily routines and activities.
Early Childhood Educator
Bright Stars Early Years Sessional and Occasional
06.2012 - 12.2020
- Supported children with special needs, creating customized learning strategies to accommodate various abilities.
- Maintained and fostered positive and constructive interactions with staff, families, and children.
- Boosted children''s social skills development through group projects and collaborative games.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Cultivated a safe and inclusive classroom environment that fostered respect, empathy, and cultural awareness among students.
- Fostered creativity in the classroom through art projects, dramatic play, storytelling exercises, and other imaginative pursuits.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Contributed to staff meetings and professional learning communities, sharing insights and strategies for continuous improvement of teaching practices.
- Collaborated with colleagues on curriculum development, sharing best practices to improve overall instruction quality across the school.
Early Childhood Educator
BEGINNINGS
02.2000 - 07.2002
- Supported children with special needs, creating customized learning strategies to accommodate various abilities.
- Maintained and fostered positive and constructive interactions with staff, families, and children.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Applied play-based strategies to provide diverse approaches to learning.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Gave one-on-one attention to children while maintaining overall focus on entire group.
- Contributed to staff meetings and professional learning communities, sharing insights and strategies for continuous improvement of teaching practices.
- Enhanced student learning by incorporating hands-on activities and real-world examples in lesson plans.
- Mentored new educators, providing guidance on effective teaching approaches and classroom management techniques.
- Enhanced sensory and perceptual-motor skills, language, cognition, and memory development, by employing both traditional and modern educational strategies and techniques.
- Provided emotional support and guidance to children, fostering sense of security and belonging.
- Encouraged children's independence and self-help skills through daily routines and activities.
Retail Supervisor
Spotless Catering
03.1994 - 10.2000
- Assisted customers in locating products and making informed purchasing decisions based on their needs and preferences.
- Trained new employees on store policies, procedures, and sales techniques to enhance their performance.
- Enhanced store appearance with regular maintenance, cleaning, and organization of merchandise areas.
- Increased customer satisfaction by providing exceptional service and addressing customer concerns promptly.
- Monitored loss prevention efforts to minimize theft incidents and maintain overall store security.
- Processed exchanges, refunds and team member purchases to keep cashiers focused on efficiently checking out regular customers.
Education
Diploma in Childrens Services - Childcare
Northern Melbourne Institute of TAFE
Preston, VIC12-1999
High School Diploma -
Mercy College
Coburg, VIC10-1994
Skills
- Customer service
- Customer relations
- Attention to detail
- Driven and determined
- Work Planning and Prioritization
- Task delegation
Timeline
Early Childhood Educator
Little Giants
09.2022 - 10.2023
Business Owner
Three Wishes Cookies
03.2021 - Current
Early Childhood Educator
Bright Stars Early Years Sessional and Occasional
06.2012 - 12.2020
Early Childhood Educator
BEGINNINGS
02.2000 - 07.2002
Retail Supervisor
Spotless Catering
03.1994 - 10.2000
Diploma in Childrens Services - Childcare
Northern Melbourne Institute of TAFE
High School Diploma -
Mercy College
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