Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Interests
Timeline
Generic
Georgeuos Rofaiel

Georgeuos Rofaiel

Sydney

Summary

Highly motivated and adaptable professional with a strong background in sales, business management, and customer service. Bilingual with excellent communication skills, adept at problem-solving, and experienced in leading teams. Proven ability to work efficiently in fast-paced environments, providing exceptional service while maintaining operational excellence. Seeking a night shift role at the airport, leveraging my skills in customer engagement, teamwork, and adaptability to contribute effectively to a dynamic work environment.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Director of Sales and Marketing

Mighty Brains Academy
08.2023 - Current
  • Spearheaded trade show participation to showcase products and services, generating valuable leads and networking opportunities.
  • Analyzed sales and marketing data for improved strategies.
  • Developed comprehensive sales plans for business growth, resulting in significant market share expansion.
  • Mentored over 12 junior staff members on best practices for successful sales techniques, resulting in higher close rates across the team.
  • Analyzed industry trends and competitor activities to inform strategic decision-making and maintain a competitive edge.

Grocery Department Manager

Woolworths Group
04.2018 - 07.2023
  • Collaborated with 7 other departments to develop cross-merchandising strategies that boosted overall store sales performance.
  • Ensured compliance with food safety standards, maintaining high levels of quality control within the department.
  • Evaluated market trends to make informed decisions about product selection, pricing strategy, and promotional tactics within the grocery department contextually relevant events or seasons.

Education

Certificate III - Early Childhood Care And Education

MEGT
Ultimo
01-2025

Bachelor of Arts - Business Marketing

Western Sydney University
Sydney, NSW
09-2024

Skills

    - Bilingual – Fluent in multiple languages, ensuring seamless communication with diverse clientele

    - Strong interpersonal and communication skills from extensive sales and management experience

    - Highly adaptable, quick learner, and problem solver in high-pressure environments

    - Customer-focused approach with a passion for delivering excellent service

    - Flexible and available for night shifts, including weekends

  • Multitasking Abilities
  • Dependable and responsible
  • Organization and time management
  • Problem resolution
  • Active listening
  • Calm under pressure
  • Decision-making

Accomplishments

- Customer Service & Problem-Solving: Successfully managed high-pressure environments by resolving customer concerns efficiently, leading to increased customer satisfaction and repeat business.

- Leadership & Team Management: Directed operations at Mighty Brains Academy, overseeing staff performance, training, and compliance, ensuring a safe and engaging learning environment for children and families.

- Adaptability & Crisis Management: Effectively handled last-minute operational challenges, including staffing shortages and supply chain issues, ensuring smooth business operations without service disruptions.

- Work Ethic & Flexibility: Maintained a consistent track record of reliability and commitment, readily adapting to changing work environments and demanding night shifts.

Certification

Bachelor of Business (Marketing) WSU

Certificate III in Early Childhood Education and Care (MEGT)

CPR Certification

First Aid Certification

Anaphylaxis Management Certification

Languages

English
Native or Bilingual
Arabic
Native or Bilingual
Greek
Professional Working

Interests

  • Playing Sports
  • Animal Care
  • Swimming
  • Volunteering
  • Gym Workouts
  • I like working with my hands and fixing things
  • I enjoy helping others and giving back to the community
  • Reading
  • Astrology
  • Team Sports
  • Historical Exploration

Timeline

Director of Sales and Marketing

Mighty Brains Academy
08.2023 - Current

Grocery Department Manager

Woolworths Group
04.2018 - 07.2023

Certificate III - Early Childhood Care And Education

MEGT

Bachelor of Arts - Business Marketing

Western Sydney University
Georgeuos Rofaiel