Georgia Beckman
Sunshine Coast,QLD
Summary
Calm, compassionate and logical with experience in varying roles from hospitality manager to self employment to retail sales assistant. Specialising in excellent customer service.
Overview
12
12
years of professional experience
Work History
Bill's Store
Retail Salespersons
12.2022 - Current
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
Mae & Ko
Self Employed
01.2015 - 10.2016
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Enhanced customer satisfaction by creating high-quality, unique handmade crafts tailored to individual preferences.
- Developed a loyal client base through exceptional craftsmanship and attention to detail in each handmade piece.
- Increased sales revenue by consistently producing and showcasing innovative and appealing craft designs.
- Streamlined production process for improved efficiency, allowing for quicker turnaround times on custom orders.
Hospitality Manager
Get Fresh
09.2011 - 08.2014
- Managed daily operations for a smooth functioning of the establishment, ensuring high-quality service delivery.
- Increased revenue by developing and implementing innovative marketing strategies to attract new customers.
- Ensured compliance with industry standards and regulations through regular audits and inspections.
- Established a welcoming atmosphere, maintaining high standards of cleanliness and presentation throughout the cafe.
- Supporting staff through training and development.
- I worked my way up to management position by showing leadership skills, organisation and dedication to my workplace.
Education
Mountain Creek State High School
Mountain Creek, QLD11.2009
Skills
- Customer Service and enjoy helping people
- Communication skills
- Customer Complaint Resolution
- Payment Collection and money handling
- Working effectively in a team environment
- Adaptable
- Keen interest in learning
- Dedicated
- Organised and efficient
Timeline
Bill's Store
Retail Salespersons
12.2022 - Current
Mae & Ko
Self Employed
01.2015 - 10.2016
Hospitality Manager
Get Fresh
09.2011 - 08.2014
Mountain Creek State High School
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