Georgia Bellas
Melbourne,VIC
Summary
Proactive individual with proven ability to manage time effectively and maintain organisation in fast-paced settings. Aiming to leverage skills in entry-level positions to support organisational growth and personal development.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Bistro Supervisor
Robinvale Golf Club Resort
Robinvale, VIC
11.2024 - Current
- Directed staff to ensure efficient bistro operations and exceptional service standards.
- Recommended seasonal menu items, enhancing customer dining experience.
- Maintained cleanliness of bistro area, adhering to health regulations.
- Resolved customer complaints promptly to uphold satisfaction levels.
- Conducted regular staff meetings to address service standards and operational updates.
- Monitored inventory, ordering supplies to maintain optimal levels.
- Trained servers on menu knowledge and service excellence.
- Supervised team dynamics, fostering a positive and productive work environment.
Receptionist
Robinvale Golf Club Resort
Robinvale, VIC
11.2024 - Current
- Managed incoming mail distribution, courier services, and photocopying requests.
- Verified visitor identification cards to ensure secure building access.
- Processed customer payments using cash registers and point-of-sale terminals per company policies.
- Responded to internal staff inquiries regarding office operations efficiently.
- Provided exceptional customer service to internal and external clients consistently.
- Maintained a tidy reception area by organizing materials and arranging furniture.
- Performed accurate data entry into various computer systems promptly.
- Scheduled and confirmed appointments for clients, customers, and management team.
Front of House Employee
Robinvale Golf Club Resort
Robinvale, VIC
08.2021 - 11.2024
- Enforced safety protocols consistently within restaurant environment.
- Trained new front-of-house employees on procedures and policies.
- Resolved customer complaints promptly while maintaining professionalism.
- Managed phone calls, reservations, and general inquiries efficiently.
- Communicated orders accurately to kitchen staff in a timely manner.
- Greeted customers warmly and provided exceptional service.
- Organized menus and maintained proper stock at each table.
- Oversaw seating arrangements to enhance guest comfort.
Education
High School Diploma -
St Joseph's College Mildura
Mildura, VIC11-2024
Skills
- Customer service and support
- Team leadership
- Problem solving
- Data entry
- Effective verbal and written communication
- Multi-line telephone operation
- Calm demeanor
- Phone etiquette
- Office equipment operations
- Front desk operations
- Multitasking and prioritization
- Clerical support
- Organizational skills
References
References available upon request.
Certification
- VIC RSA
Timeline
Bistro Supervisor
Robinvale Golf Club Resort
11.2024 - Current
Receptionist
Robinvale Golf Club Resort
11.2024 - Current
Front of House Employee
Robinvale Golf Club Resort
08.2021 - 11.2024
High School Diploma -
St Joseph's College Mildura
Similar Profiles
Renee WalkerRenee Walker
Assistant Front Office Manager at Ocean Edge Resort And Golf Club - AAA 4 Diamond ResortAssistant Front Office Manager at Ocean Edge Resort And Golf Club - AAA 4 Diamond Resort
Biser TodorovBiser Todorov
Banquet Server at Ocean Edge Resort And Golf Club - AAA 4 Diamond ResortBanquet Server at Ocean Edge Resort And Golf Club - AAA 4 Diamond Resort
Payton Hoffman-TidmorePayton Hoffman-Tidmore
Cart Manager at Pine Dunes Resort & Golf ClubCart Manager at Pine Dunes Resort & Golf Club
Sunny NguyenSunny Nguyen
Team Projects or Group Work at High SchoolTeam Projects or Group Work at High School
Gurpreet KaurGurpreet Kaur
Client Support Professional Specialist at Australian UnityClient Support Professional Specialist at Australian Unity