Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Georgia Black

Warrnambool

Summary

Dedicated professional with a strong work ethic and proven reliability, previously at Spotlight. Demonstrated exceptional customer service and problem-solving skills, enhancing customer satisfaction and store performance. Skilled in cash handling and maintaining a clean environment, contributing to a welcoming atmosphere and ensuring compliance with safety standards.

Overview

3
3
years of professional experience

Work History

Babysitter

Private Individual
01.2023 - Current
  • Communicated positively with children and guardians.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Reassured children when upset providing emotional support and stability.
  • Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
  • Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
  • Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
  • Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.

Retail Assistant

Spotlight
06.2022 - Current
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Stocked merchandise, clearly labelling items, and arranging according to size or colour.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Maintained tidy and organized store environment to comply with cleanliness standards.
  • Collaborated with team members to accomplish sales goals and improve overall store performance.
  • Contributed to a welcoming atmosphere through courteous interactions with both customers and fellow staff members.
  • Boosted customer satisfaction by providing exceptional service and addressing inquiries efficiently.
  • Demonstrated flexibility by adapting to various roles within the retail environment as needed.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Resolved customer complaints professionally, maintaining a positive brand image.

Education

Bachelor - Psychological Science

Federation University Australia
VIC
11-2027

Year 12 -

Emmanuel College
Warrnambool, VIC
11-2024

Skills

  • Patience and empathy
  • Problem-solving
  • Time management
  • Strong work ethic
  • Reliability and punctuality
  • Customer service
  • Customer assistance
  • Store cleaning
  • Cash handling accuracy
  • Professional appearance
  • Payment processing
  • Stock replenishment

Interests

  • Enjoy participating in exercise for overall physical and mental well-being
  • Participating in various activities, including aerial, pilates, and running
  • Enjoys spending time in aerial competitions, where routines are created, trained, competed and performed
  • An interest in health and wellness

Timeline

Babysitter

Private Individual
01.2023 - Current

Retail Assistant

Spotlight
06.2022 - Current

Bachelor - Psychological Science

Federation University Australia

Year 12 -

Emmanuel College

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Georgia Black