Georgia Brian
St Kilda West,VIC
Summary
With a Bachelor in Criminology and Gender Studies with Distinction, I am passionate about criminal investigations and rehabilitation. Self-determined and charming, I offer over 9 years of experience in customer service and recreation services, including team management, sales, events coordination, and physical education instruction. I am comfortable working with both children and adults, as well as diffusing difficult situations in an appropriate, timely manner. I am confident when handed literary and communication tasks, and welcome challenges when working both individually and as a team. I pride myself on my open, positive, and youthful communication, and calm, level-headed approach to managing challenges and thinking critically.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Store Manager
Cue Clothing Co.
Melbourne, Vic
02.2024 - Current
- Managed daily store operations such as cash handling, rostering, cleaning duties, visual merchandising, and stock management.
- Founded a reputation for excellent customer service through enthusiastic, friendly assistance.
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Hired and trained new staff and mentored existing staff to enhance product knowledge and sales skills.
- Worked closely with Senior Managers to grow the business and increase cash flow and foot traffic.
- Coordinated in-store events and insured any customer complaints were handled appropriately while continuing to deliver stellar customer service.
Team Member
Village Cinemas
Melbourne, Vic
03.2021 - 02.2024
- General hospitality service including table service and bartending.
- VIP event hosting, cleaning duties, and cash handling.
Retail Sales Assistant
The Broken Oar Restaurant
Pambula Beach, NSW
10.2017 - 02.2021
- Fast-paced customer service in both the retail and hospitality sector.
- Reliable and accurate cash handling, daily cleaning duties, and opening and closing procedures.
- Calmly and efficiently managed busy periods.
Gymnastics Coach
Eden Area Gymnastics
Pambula, NSW
01.2016 - 11.2017
- Trained children of varying physical and mental abilities aged 2-12 in basic gymnastics skills while encouraging healthy friendships and cooperation within the group in a fun and engaging way.
- Communicated with head coaches and the children's parents/caregivers to make sure all personal and business needs and goals were met.
- Resolved any conflict within the group effectively and calmly.
Education
Bachelor of Arts - Criminology & Studies of Gender And Sexuality
Deakin University
Melbourne, VIC10-2023
High School Diploma -
Lumen Christi Catholic College
Pambula Beach, NSW09-2020
Skills
- Management procedures, team leadership, and staff training
- Relationship building and conflict resolution
- Can work efficiently individually, as well as in a team setting
- Calm when faced with challenges
- Customer service, hospitality, and retail skills
- Child care and coaching
- Detail-oriented
- Research and investigations
- Quick learner and proficient computer skills
Certification
- Bachelor of Arts (Criminology & Gender Studies) with Distinction
- Working with Children Check (exp. 06/2026)
- Willing obtain any necessary certifications in the case of a successful application
References
References available upon request.
Timeline
Store Manager
Cue Clothing Co.
02.2024 - Current
Team Member
Village Cinemas
03.2021 - 02.2024
Retail Sales Assistant
The Broken Oar Restaurant
10.2017 - 02.2021
Gymnastics Coach
Eden Area Gymnastics
01.2016 - 11.2017
Bachelor of Arts - Criminology & Studies of Gender And Sexuality
Deakin University
High School Diploma -
Lumen Christi Catholic College