Georgia Campbell
Bensville,NSW
Summary
Dynamic professional with extensive experience at Price Attack, excelling in staff supervision and customer service. Proven track record in inventory management and health compliance, enhancing operational efficiency. Adept at training teams and implementing effective strategies to elevate customer satisfaction and drive sales growth. Committed to fostering a positive work environment.
Overview
6
6
years of post-secondary education
16
16
years of professional experience
Work History
Weekend Manager
Price attack
Bateau bay
08.2024 - 08.2025
- Managed weekend operations to ensure smooth store functioning.
- Supervised staff to maintain high levels of customer service.
- Ensured cleanliness and organization of the sales floor area.
- Managed inventory and restocked shelves efficiently.
- Enforced health and safety regulations at all times during shift hours.
- Trained new employees on store policies and procedures.
- Implemented promotional displays to enhance product visibility.
Customer Service Officer
Geo discovery’s
West Gosford
08.2021 - 10.2023
- Managed customer accounts ensuring accurate information and updates.
- Handled escalated customer complaints and disputes in a professional manner.
- Answered customer inquiries via telephone, email and face-to-face contact.
- Resolved customer issues in an efficient and timely manner.
- Assisted customers with inquiries and resolved issues promptly.
- Assisted customers with placing orders for products and services.
- Handled fast-paced customer inquiries each day to consistently meet productivity and performance targets.
- Educated customers on products and services offered by the company.
- Communicated information to customers about product quality, value and style.
- Identified potential opportunities to upsell products or services to customers.
- Managed daily operations of the Customer Service Department.
- Maintained accurate records of customer interactions and transactions.
- Processed orders and tracked shipments using internal systems.
- Provided product knowledge and guidance to enhance customer experience.
- Facilitated training sessions for new staff on customer service protocols.
- Trained new employees on company policies related to customer service practices.
- Updated internal databases with new account information as needed.
- Collaborated with other departments within the organization on various projects.
- Collaborated with other departments within the organization on various projects.
Store Manager
Price attack corporate store
Canberra
08.2012 - 02.2014
- Managed daily store operations and ensured smooth workflow.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Trained and supervised staff to enhance performance and service quality.
- Recruited, trained and supervised new employees.
- Conducted regular staff meetings to communicate updates and expectations.
- Developed staff schedules to align with store traffic and sales goals.
- Coordinated inventory management and maintained stock levels effectively.
- Implemented visual merchandising standards to optimize product displays.
- Evaluated store performance and incorporated feedback to implement improvement plans.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
Apprentice Hairdresser
Ellis perry
Terrigal
02.2010 - 12.2012
Education
MBA - Human Resources Management
University of Canberra
Canberra 01.2013 - 04.2015
Hairdressing - Cert III
Tafe
Gosford 02.2010 - 12.2013
Skills
- Staff management
- Inventory control
- Safety regulations enforcement
- Customer support
Timeline
Weekend Manager
Price attack
08.2024 - 08.2025
Customer Service Officer
Geo discovery’s
08.2021 - 10.2023
MBA - Human Resources Management
University of Canberra
01.2013 - 04.2015
Store Manager
Price attack corporate store
08.2012 - 02.2014
Apprentice Hairdresser
Ellis perry
02.2010 - 12.2012
Hairdressing - Cert III
Tafe
02.2010 - 12.2013