Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Georgia Chapman

Westleigh,NSW

Summary

Self motivated University student, with experience in hospitality, retail and reception duties. Client orientated, organised and personable, with an interest to broaden skills.

Overview

8
8
years of professional experience

Work History

Retail Sales Assistant

Bed Bath And Table
10.2022 - Current
  • Greeted customers and helped with product questions, selections and purchases.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Opened and closed store independently and prepared nightly bank drop for manager.

Receptionist at Tennis Centre

Primrose Park Tennis
02.2018 - Current
  • Welcomed members and visitors to the tennis centre and provided accurate information concerning available programs and activities.
  • Scheduled personal sessions and maintained and updated appointment calendars.
  • Collected payments, renewed memberships and resolved billing issues.
  • Resolved customer complaints and made necessary updates to customers' accounts.
  • Operated telephone to provide information, take messages and forward calls.
  • Greeted customers, answered general questions and directed to appropriate locations.

Retail Sales Assistant

Seed Heritage
10.2021 - 06.2022
  • Greeted customers and helped with product questions, selections and purchases.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Worked closely with shift manager to solve problems and handle customer concerns.

Mc Cafe Crew Member

McDonald's
03.2019 - 08.2021
  • Performed cleaning duties, including wiping tables and equipment, sweeping and refilling stock.
  • Kept restaurant lobby, front counter, drive-thru, kitchen and restrooms neat and clean throughout shift.
  • Packed fast food products in approved containers, cups and bags.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Drove team success by completing assigned task quickly and accurately.
  • Demonstrated proper food safety practices by accurately completing quality control checklist.
  • Restocked supplies, removed trash and cleaned areas.
  • Answered customer questions and took orders.
  • Operated fryers and grills, assisted with putting orders together and bagged items for customers.

Education

Bachelor of Commerce And Bachelor of Laws -

Macquarie University
Sydney, NSW

Mercy Catholic College
Chatswood, NSW

Skills

  • Inventory restocking
  • Workplace Efficiency
  • Payment transactions
  • Cash register operations
  • Organization
  • POS Transactions

Accomplishments

  • Recognised as Employee of the month for outstanding performance and team contributions at McDonald's.
  • First Aid Certificate
  • Bronze and Silver Duke of Edinburgh Award

Timeline

Retail Sales Assistant

Bed Bath And Table
10.2022 - Current

Retail Sales Assistant

Seed Heritage
10.2021 - 06.2022

Mc Cafe Crew Member

McDonald's
03.2019 - 08.2021

Receptionist at Tennis Centre

Primrose Park Tennis
02.2018 - Current

Bachelor of Commerce And Bachelor of Laws -

Macquarie University

Mercy Catholic College
Georgia Chapman