Self motivated University student, with experience in hospitality, retail and reception duties. Client orientated, organised and personable, with an interest to broaden skills.
Overview
8
8
years of professional experience
Work History
Retail Sales Assistant
Bed Bath And Table
10.2022 - Current
Greeted customers and helped with product questions, selections and purchases.
Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Assisted customers with prompt and polite support in-person and via telephone.
Worked closely with shift manager to solve problems and handle customer concerns.
Used POS system to process sales, returns, online orders and gift card activations.
Opened and closed store independently and prepared nightly bank drop for manager.
Receptionist at Tennis Centre
Primrose Park Tennis
02.2018 - Current
Welcomed members and visitors to the tennis centre and provided accurate information concerning available programs and activities.
Scheduled personal sessions and maintained and updated appointment calendars.
Collected payments, renewed memberships and resolved billing issues.
Resolved customer complaints and made necessary updates to customers' accounts.
Operated telephone to provide information, take messages and forward calls.
Greeted customers, answered general questions and directed to appropriate locations.
Retail Sales Assistant
Seed Heritage
10.2021 - 06.2022
Greeted customers and helped with product questions, selections and purchases.
Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Assisted customers with prompt and polite support in-person and via telephone.
Worked closely with shift manager to solve problems and handle customer concerns.
Mc Cafe Crew Member
McDonald's
03.2019 - 08.2021
Performed cleaning duties, including wiping tables and equipment, sweeping and refilling stock.
Kept restaurant lobby, front counter, drive-thru, kitchen and restrooms neat and clean throughout shift.
Packed fast food products in approved containers, cups and bags.
Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
Drove team success by completing assigned task quickly and accurately.
Demonstrated proper food safety practices by accurately completing quality control checklist.
Restocked supplies, removed trash and cleaned areas.
Answered customer questions and took orders.
Operated fryers and grills, assisted with putting orders together and bagged items for customers.
Education
Bachelor of Commerce And Bachelor of Laws -
Macquarie University
Sydney, NSW
Mercy Catholic College
Chatswood, NSW
Skills
Inventory restocking
Workplace Efficiency
Payment transactions
Cash register operations
Organization
POS Transactions
Accomplishments
Recognised as Employee of the month for outstanding performance and team contributions at McDonald's.