Summary
Overview
Work History
Education
Skills
Timeline
Generic

Georgia Cheers

Gold Coast,QLD

Summary

Friendly, organised, and reliable receptionist with over 4 years of experience in front desk operations and a strong passion for healthcare. I am currently 22 years old and studying Occupational Therapy, with excellent communication, time management, and administrative skills. I have proven ability to create a welcoming environment for patients while maintaining smooth daily operations. I am seeking a full-time role in a healthcare setting where I can contribute to patient care, create a warm and welcoming environment for patients, and further develop my clinical understanding.

Overview

4
4
years of professional experience

Work History

Receptionist/Chiropractic Assistant

Forest Lake Chiropractic
02.2024 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Medical software familiarity (e.g. Cliniko, timely - fast learner)
  • Strong interprofessional communication skills
  • Attention to detail and patient confidentiality
  • Microsoft Office, email systems, and EFTPOS handling

Receptionist

Westside HQ
02.2021 - 02.2024
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Built strong relationships with customers and worked closely with team members

Education

Bachelor of Occupational Therapy -

Southern Cross University
Gold Coast, QLD
10-2028

Grade 12 Certificate -

Brigidine College
Brisbane, QLD
11-2020

Skills

  • Strong organizational abilities
  • Organizational time strategies
  • Strong customer service skills
  • Efficient data input
  • Clear and concise communication
  • Customer engagement strategies
  • Fundamental knowledge of health terminology
  • Understanding of healthcare confidentiality standards

Timeline

Receptionist/Chiropractic Assistant

Forest Lake Chiropractic
02.2024 - Current

Receptionist

Westside HQ
02.2021 - 02.2024

Bachelor of Occupational Therapy -

Southern Cross University

Grade 12 Certificate -

Brigidine College
Georgia Cheers