Georgia Coutts
Summary
Skilled in compassionate caregiving and behavior management, I enhanced client wellness at Westmont Aged Care Services through dedicated emotional support and personal hygiene assistance. Leveraging strong interpersonal skills, I built meaningful relationships, achieving a notable improvement in patient satisfaction. My expertise also extends to efficient cash handling and teamwork, ensuring operational excellence at Subway.
Offering compassionate and reliable approach, eager to learn and develop in personal care environment. Brings foundational understanding of healthcare practices and ability to quickly acquire skills in assisting with daily living activities. Ready to use and develop organizational and communication skills in a Personal Carer role.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Personal Care Assistant
Westmont Aged Care Services
12.2022 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
- Provided safe mobility support to help patients move around personal and public spaces.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Completed regular check-ins and progress report for each client.
Sandwich Artist
Subway
01.2020 - 10.2022
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Greeted guests, promoted specials, and took orders.
- Maintained a clean and organized workspace, adhering to strict sanitation standards.
- Accurately operated cash register to process customer payments.
- Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
- Collaborated with team members to maintain a smooth workflow during busy hours.
Education
Certificate III - Individual Support
Wodonga Tafe
Wodonga11-2023
Skills
- Grooming assistance
- Emotional support
- Personal hygiene assistance
- Housekeeping tasks
- Compassionate caregiving
- Behavior management
- Dressing assistance
- Compassionate patient care
- Behavior redirection
- End-of-life care
Certification
- First Aid Certification
I am open to acquiring any further certificates.
Timeline
Personal Care Assistant
Westmont Aged Care Services
12.2022 - Current
Sandwich Artist
Subway
01.2020 - 10.2022
Certificate III - Individual Support
Wodonga Tafe
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