Georgia Delaney

My daily tasks includes

•Timesheets

•Creating purchase orders

•Dealing with invoices

•Scanning & Archiving delivery dockets

•Answering the phone & liaising with the sales team

•Binding/ laminating/ emailing and other administrative duties

•Using the Pronto system

•Using all Microsoft systems

•Ordering uniforms

•Doing Coles, office works & consumable orders each week.

• Boosted company image by providing friendly, professional, and timely assistance to all visitors, clients, and vendors.
• Maintained a clean, organized, and welcoming reception area with updated reading materials for visitors while monitoring security by verifying visitor credentials and issuing visitor badges.

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Kept reception area clean and neat to give visitors positive first impression.
• Answered central telephone system and directed calls accordingly.
• Made sure all guests were greeted with tea or coffee
• Provided clerical support to company employees by copying, faxing and filing documents.
• Corresponded with clients through email, telephone or postal mail.
• Restocked supplies and placed purchase orders to maintain adequate stock levels.
• Liaised with vendors, contractors and professional services personnel to properly process orders.
• Coordinated travel accommodations, agenda, and transportation for staff and out-of-town visitors.

• Scheduled, rescheduled and cancelled appointments for dental patients.
• Helped patients complete necessary medical forms and documentation.
• Greeted visitors and patients to determine needs, check appointments and direct accordingly.
• Prepared insurance claim forms, explained benefits and outlined pricing details for procedures and services.
• Understood dental terminology and insurance breakdowns to communicate with external stakeholders.
• Completed patient referrals to other medical specialists.
• Answered telephone calls to offer office information, answer questions and direct calls to staff.
• Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
• Obtained payments from patients and scanned identification and insurance cards.
• Managed office bookkeeping with insurance billing and patient payments.
• Carried out front office duties utilizing data entry skills in framework of medical database.

• Whilst working for the Department I learnt a lot of administration skills using for office work, such as answering calls, sending emails, filing, scanning, printing
• I worked on prison officer contracts for whilst they are in training in the Corrective Service Academy
• I used Microsoft office a lot which my skills can be transferable into diffrent working areas
• I created spreadsheets and presentations that are still used in a range of workng areas.