Georgia Draper

• Ensured a safe and supportive environment for all participants.
• Guided participants in setting realistic personal goals.
• Performed tasks to assist and support individuals in regaining independence within community.
• Managed household errands and other essential duties.
• Completed day-to-day duties accurately and efficiently.

• Collaborated closely with nursing and medical staff to coordinate patient transports according to schedule and urgency.
• Communicated with hospital personnel regarding arrival times and destinations.
• Performed basic first aid if needed during transport process.
• Upheld hospital standards of professionalism, including wearing proper identification and uniform during all transports.
• Responded to transport requests promptly, prioritizing based on patient needs and medical staff instructions.
• Responded promptly to emergency situations while maintaining composure under pressure.
• Communicated effectively with patients of diverse backgrounds, ages, and medical conditions.
• Provided emotional support and reassurance to patients and their families during transport.

• Greeted and directed visitors to appropriate departments or individuals, ensuring a welcoming environment.
• Processed customer payments in accordance with company policy.
• Performed data entry tasks into various software systems accurately and quickly.
• Provided administrative support to the receptionist.
• Answered incoming calls and routed to appropriate personnel.
• Assisted with mail sorting and distribution.
• Updated and recorded customer or client information to maintain accounts.
• Managed inventory of office supplies and placed orders to ensure adequate stock levels.

Collaborated with others by contributing time, effort and skills to achieve the organization's goals.

Assisting in yearly appeals for Samaritan House. This includes the Winter Appeal and the Christmas Appeal. Folding, organizing, labeling letters, and envelopes to help raise money and awareness for homeless men in Geelong.

• Trained new baristas on company policies and procedures regarding food handling safety standards.
• Utilized coffee maker, espresso machine and French press to prepare coffee.
• Described menu items to customers and suggested products based on stated preferences.
• Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
• Prepared and served coffee, espresso drinks, blended coffees and teas.

• Responsible for coordinating and delegating a team of over 30 staff members in a fast-paced environment.
• Handled inventory and purchase orders in accordance with par levels and budgets.
• Trained all new staff to a standard of knowledge in relation to hospitality, quality of service, and product, along with COVID policies and procedures.
• Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities.
• Monitor food preparation methods, portion sizes, garnishing, and preparation of food to ensure that food is prepared and presented in an acceptable manner.
• Doing services such as cleaning tables, and serving food and drinks when necessary.Taking phone orders, dining reservations, and organizing delivery services.

• Worked successfully with a diverse group of coworkers to accomplish goals for the store and the company.
• Approached customers and engaged in conversation through use of effective interpersonal and people skills.
• Managed inventory and supplies to ensure materials were available when needed.

• Bagged or packaged purchases and wrapped gifts.
• Performed cashier duties such as scanning items, processing payments, and issuing receipts or change due.
• Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
• Greeted customers and provided assistance with product selection.

• Delivered food items to customers at their tables in a friendly, courteous manner.
• Bussed tables quickly and efficiently while maintaining a neat appearance of the dining area.
• Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
• Cleared dishes between courses and after guests finished dining.
• Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.