Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Georgia-Faye Abouchabake

Summary

Enthusiastic, personable, and highly adaptable professional with a strong background in customer service, hospitality, and group facilitation. Experience across fast-paced environments, bringing confidence in public speaking, exceptional interpersonal skills, and a passion for delivering memorable experiences. Naturally calm under pressure and committed to safety and comfort. Eager to bring my energy, professionalism, and care to a dynamic cabin crew role.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Nutritionist

Evidence-Based Training
08.2023 - Current
  • Produced clear and concise meal plans for clients based on specific dietary needs and medical requirements.
  • Assessed clients' nutritional and health statuses to prescribe appropriate meal plans.
  • Coached individuals on methods for managing chronic diseases with effective dietary plans.
  • Assisted patients clients with mean plan development, addressing individualized dietary requirements.

Server & Bartender

Leila's at the Grand
01.2022 - 08.2023
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Served food and beverages promptly with focused attention to customer needs.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations.
  • Checked guests' identification before serving alcoholic beverages.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behaviour.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Group Fitness Instructor

F45/FS8
08.2021 - 08.2023
  • Delivered high-energy F45 group classes and FS8 pilates sessions, ensuring correct technique, form, and modifications for all fitness levels.
  • Created a supportive and uplifting environment, building rapport with members and encouraging consistency and progress.
  • Followed and adapted class programming to meet member needs, while maintaining energy, flow, and engagement throughout sessions.
  • Provided hands-on corrections and verbal cues to improve form, prevent injuries, and maximise workout effectiveness.
  • Worked closely with other coaches and studio managers to ensure seamless session transitions and an excellent overall member experience.
  • Maintained studio standards, including class set-up/pack-down, equipment hygiene, and daily operational tasks.
  • Encouraged member retention through personal check-ins, feedback, and a welcoming presence on the studio floor.

Head Barista & Supervisor

Cafe Rocca
11.2018 - 08.2023
  • Controlled line and crowd with quick, efficient service.
  • Prepared high-quality coffee and beverages with speed, consistency, and attention to detail, including latte art and specialty brews.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Oversaw daily café operations, delegated tasks, and supported a team of baristas and waitstaff to ensure smooth service.
  • Trained new staff on coffee techniques, customer service, and operational procedures.
  • Managed end-of-day reconciliation, opened/closed tills, and ensured accuracy in all cash and EFT transactions.
  • Ensured food safety, cleanliness, and hygiene standards were met in accordance with local regulations.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Built strong rapport with regular customers and ensured high service standards were maintained at all times.

Ice Bar Hostess & Bartender

Queenstown Ice Bar
06.2022 - 09.2022
  • Welcomed and educated guests on the bar's concept and history; created a fun and memorable environment to enhance overall customer satisfaction.
  • Delivered engaging and informative briefings to groups, confidently speaking in front of diverse audiences.
  • Prepared a range of cocktails with speed and accuracy while maintaining high-quality service standards.
  • Maintained a warm and enthusiastic presence throughout guest visits, ensuring every customer felt valued and entertained.
  • Worked efficiently with team members in a fast-paced environment to deliver smooth and coordinated service.
  • Quickly addressed guest queries or concerns with professionalism and a solutions-focused approach.

Education

Diploma - Nutrition

Torrens University
Sydney, NSW
09-2023

High School Diploma -

Chevalier College
Burradoo, NSW
11-2018

Skills

    Proven ability to deliver exceptional customer service in fast-paced, high-pressure environments

    Flexible and dependable, with a strong work ethic and commitment to adapting to dynamic schedules and team needs

    Friendly and approachable with a naturally caring and empathetic approach to customer interactions

    Strong cross-cultural communication skills, with experience engaging people from diverse backgrounds and nationalities

    Highly attentive to safety, procedures, and compliance, with a proactive attitude towards following company policies

    Confident public speaker with experience educating and guiding groups in both structured and informal settings

    Calm and composed under pressure, with the ability to remain professional and reassuring during challenging situations

    Quick to learn and committed to ongoing training, including first aid and safety procedures

Certification

Responsible Service of Alcohol, Express Online Training - 2024

Timeline

Nutritionist

Evidence-Based Training
08.2023 - Current

Ice Bar Hostess & Bartender

Queenstown Ice Bar
06.2022 - 09.2022

Server & Bartender

Leila's at the Grand
01.2022 - 08.2023

Group Fitness Instructor

F45/FS8
08.2021 - 08.2023

Head Barista & Supervisor

Cafe Rocca
11.2018 - 08.2023

Diploma - Nutrition

Torrens University

High School Diploma -

Chevalier College
Georgia-Faye Abouchabake