Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Georgia-Faye Abouchabake

Summary

Enthusiastic, personable, and highly adaptable professional with a strong background in customer service, hospitality, and group facilitation. Experience across fast-paced environments, bringing confidence in public speaking, exceptional interpersonal skills, and a passion for delivering memorable experiences. Naturally calm under pressure and committed to safety and comfort. Eager to bring my energy, professionalism, and care to a dynamic cabin crew role.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Nutritionist

Evidence-Based Training
08.2023 - Current
  • Produced clear and concise meal plans for clients based on specific dietary needs and medical requirements.
  • Assessed clients' nutritional and health statuses to prescribe appropriate meal plans.
  • Coached individuals on methods for managing chronic diseases with effective dietary plans.
  • Assisted patients clients with mean plan development, addressing individualized dietary requirements.

Head Barista & Supervisor

Cafe Rocca
11.2018 - 08.2023
  • Controlled line and crowd with quick, efficient service.
  • Prepared high-quality coffee and beverages with speed, consistency, and attention to detail, including latte art and specialty brews.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Oversaw daily café operations, delegated tasks, and supported a team of baristas and waitstaff to ensure smooth service.
  • Trained new staff on coffee techniques, customer service, and operational procedures.
  • Managed end-of-day reconciliation, opened/closed tills, and ensured accuracy in all cash and EFT transactions.
  • Ensured food safety, cleanliness, and hygiene standards were met in accordance with local regulations.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Built strong rapport with regular customers and ensured high service standards were maintained at all times.

Server & Bartender

Leila's at the Grand
01.2022 - 08.2023
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Served food and beverages promptly with focused attention to customer needs.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations.
  • Checked guests' identification before serving alcoholic beverages.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behaviour.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Ice Bar Hostess & Bartender

Queenstown Ice Bar
06.2022 - 09.2022
  • Welcomed and educated guests on the bar's concept and history; created a fun and memorable environment to enhance overall customer satisfaction.
  • Delivered engaging and informative briefings to groups, confidently speaking in front of diverse audiences.
  • Prepared a range of cocktails with speed and accuracy while maintaining high-quality service standards.
  • Maintained a warm and enthusiastic presence throughout guest visits, ensuring every customer felt valued and entertained.
  • Worked efficiently with team members in a fast-paced environment to deliver smooth and coordinated service.
  • Quickly addressed guest queries or concerns with professionalism and a solutions-focused approach.

Group Fitness Instructor

F45/FS8
08.2021 - 08.2023
  • Delivered high-energy F45 group classes and FS8 pilates sessions, ensuring correct technique, form, and modifications for all fitness levels.
  • Created a supportive and uplifting environment, building rapport with members and encouraging consistency and progress.
  • Followed and adapted class programming to meet member needs, while maintaining energy, flow, and engagement throughout sessions.
  • Provided hands-on corrections and verbal cues to improve form, prevent injuries, and maximise workout effectiveness.
  • Worked closely with other coaches and studio managers to ensure seamless session transitions and an excellent overall member experience.
  • Maintained studio standards, including class set-up/pack-down, equipment hygiene, and daily operational tasks.
  • Encouraged member retention through personal check-ins, feedback, and a welcoming presence on the studio floor.

Education

Diploma - Nutrition

Torrens University
09-2023

High School Diploma -

Chevalier College
11-2018

Skills

  • Proven ability to deliver exceptional customer service in fast-paced, high-pressure environments
  • Flexible and dependable, with a strong work ethic and commitment to adapting to dynamic schedules and team needs
  • Friendly and approachable with a naturally caring and empathetic approach to customer interactions
  • Strong cross-cultural communication skills, with experience engaging people from diverse backgrounds and nationalities
  • Highly attentive to safety, procedures, and compliance, with a proactive attitude towards following company policies
  • Confident public speaker with experience educating and guiding groups in both structured and informal settings
  • Calm and composed under pressure, with the ability to remain professional and reassuring during challenging situations
  • Quick to learn and committed to ongoing training, including first aid and safety procedures

Certification

Responsible Service of Alcohol, Express Online Training - 2024

Languages

English
Native or Bilingual

Timeline

Nutritionist

Evidence-Based Training
08.2023 - Current

Ice Bar Hostess & Bartender

Queenstown Ice Bar
06.2022 - 09.2022

Server & Bartender

Leila's at the Grand
01.2022 - 08.2023

Group Fitness Instructor

F45/FS8
08.2021 - 08.2023

Head Barista & Supervisor

Cafe Rocca
11.2018 - 08.2023

High School Diploma -

Chevalier College

Diploma - Nutrition

Torrens University

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Georgia-Faye Abouchabake