Georgia Graham
Sans Souci,NSW
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Pharmacy Assistant
Sans Souci Pharmacy
02.2024 - Current
- Kept pharmacy counter and related areas clean, neat and organized.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Delivered exceptional customer service through active listening skills and addressing concerns promptly.
- Received deliveries of medication shipments, verifying contents against invoices while adhering to proper storage protocols.
- Merchandised over-the-counter goods and rotated stock.
Cashier Supervisor
Supabarn Sans Souci
03.2021 - 09.2023
- Built positive relationships with customers to increase repeat business
- Quickly and accurately counted drawers at start and end of each shift
- Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction
- Backed up cashiers and customer service employees on questions such as rules on refunds and defective items
- Verified accuracy of daily cashier batches by checking receipts, checks and cash
- Resolved customer issues for front-line and departments throughout store by employing strong operations knowledge and problem-solving abilities
- Resolved customer complaints quickly to maintain customer satisfaction
- Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
Education
Studying A Bachelor of Law & Bachelor of Business -
University of Notre Dame Australia
Sydney, NSW2028
Georges River College - Oatley Senior Campus
Oatley, NSW09.2023
Georges River College - Penshurst Girls Campus
Penshurst, NSW12.2021
Skills
- Cashier Training
- Complaint Resolution
- Workflow Coordination
- Resource Allocation
- Documentation and Reporting
- Store Opening and Closing
- Retail Operations
- Staff Training
- Issue Resolution
- Time Management
- Customer Service
- Cash Drawer Operations
Certification
NSW RSA course, 11/23
References
On request
Timeline
Pharmacy Assistant
Sans Souci Pharmacy
02.2024 - Current
Cashier Supervisor
Supabarn Sans Souci
03.2021 - 09.2023
Georges River College - Oatley Senior Campus
Studying A Bachelor of Law & Bachelor of Business -
University of Notre Dame Australia
Georges River College - Penshurst Girls Campus
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