Summary
Overview
Work History
Education
Skills
Timeline
Generic

Georgia Grant

Berriedale,TAS

Summary

Proven Customer Service Representative at Target, adept in problem-solving and critical thinking, enhanced customer loyalty through empathetic resolution of complaints. Skilled in active listening and professional telephone demeanor, I excel in high-pressure situations, leveraging product knowledge for tailored customer recommendations. Achieved notable repeat business by prioritizing customer satisfaction. Knowledgeable and dedicated customer service professional with extensive experience in customer service industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

Target
09.2021 - 03.2024
  • Handled customer inquiries and suggestions courteously and professionally.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.

Education

GED -

Elizabeth College
Hobart, TAS
11.2023

Skills

  • Customer Service
  • Problem-solving abilities
  • Active Listening
  • Critical Thinking

Timeline

Customer Service Representative

Target
09.2021 - 03.2024

GED -

Elizabeth College
Georgia Grant