Georgia Hayton

• Liaising with hospitals on patient health concerns and history for transport.
• Calling patients to confirm and inform of upcoming appointments.
• Assisting Duty Controller with fleet management when required.
• Raising concern for transport of patients when urgent matters require attention.
• Resolved customer issues and complaints promptly and politely, upholding satisfaction.
• Followed up on customer inquiries to confirm issues were adequately addressed.

• Referee for DAAB (All Abilities League) in which I am highly regarded and requested for games, also referee representative and domestic leagues.
• Communicated with coaches, players, and other umpires.
• Earned frequent recommendations for being fair and consistent official.
• Upheld high standards of sportsmanship by consistently exhibiting impartiality during games.
• Controlled game flow to maintain safe and fair environment.
• Instructed players and coaches on basketball game rules.
• Investigated and reported on any misconduct of players or coaches.
• Worked at competitive athletic basketball games, tournaments and special sporting events.
• Trained and mentored new referees.

Promoted in 2019:

• Tasked with purchasing currency for overseas payments, entering trade finance transactions including matured payments, and working with overseas suppliers to ensure all financial transactions are properly maintained and processed within strict guidelines.
• Daily bank reconciling and checking all financial data is applied correctly and up to date.
• Working alongside accounts receivables to assist customers with account payments, statements and information when required.
• Collected, arranged, and input information into database system.

• Assisting other departments with responsibilities and organizing staff uniforms and internal office events.
• Cash and cheque handling, including delivering to bank.
• Collecting and sending customer bank statements.
• Mailing duties.

• Enhanced productivity levels by anticipating needs and delivering outstanding support.
• Responded to customer requests for products and company information.
• Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
• Collected and returned un purchased or returned items to correct shelf locations and arranged displays to promote sales.
• Maintained stock levels and taking part in stocktake when required.
• Assisting with open/close procedures.
• Working across several locations when requested to do so.