Georgia Holmes
Perth,WA
Summary
Enthusiastic professional experienced in front-of-house operations. Flexes easily between different positions and serves customers with positive, upbeat style. Consistently follows food safety and alcohol service standards. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Outgoing student pursuing flexible part-time employment with weekend and evening shift options.
Overview
1
1
year of professional experience
Work History
Front of House Employee
Orion Cafe
YANCHEP, WESTERN AUSTRALIA
11.2023 - 07.2024
- Checked food quality regularly before serving it to customers.
- Maintained cleanliness of dining area by clearing tables and wiping down surfaces.
- Organized menus and ensured they were properly stocked at each table.
- Greeted customers and provided friendly customer service.
- Provided take-out services to customers who preferred to dine offsite.
- Processed payments using cash registers or POS systems accurately and efficiently.
- Answered phone calls, took reservations, and answered inquiries.
- Communicated orders to kitchen staff in an accurate and timely fashion.
- Handled multiple tasks simultaneously while maintaining focus on customer satisfaction.
- Enforced safety protocols within the restaurant environment at all times.
- Delivered guest orders to correct tables or take-out counter.
- Greeted and talked pleasantly with customers to promote positive image for business.
- Restocked napkins, condiments and utensils at self-service areas during slow periods.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Education
Mindarie Senior College
Perth, WA10-2025
Skills
- Strong Work Ethic
- Phone Etiquette
- Greeting guests
- Team Collaboration
- Order Taking
- Guest Relations
- Money Handling
- Menu knowledge
- Payment Processing
- Professional Appearance
References
Holli Taggart
0433746567
hollitaggart21@outlook.com.au
manager
Timeline
Front of House Employee
Orion Cafe
11.2023 - 07.2024
Mindarie Senior College
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