Georgia Jaworski
Brisbane,QLD
Summary
I am a highly organised and experienced Administration Specialist. I am skilled in time management, customer communications, maintaining compliance standards in a highly regulated industry and working both collaboratively and independently within a core team. I excel in communication, problem-solving, and adaptability, ensuring seamless collaboration and project success.
Overview
6
6
years of professional experience
2022
2022
years of post-secondary education
1
1
Certification
Work History
Administration Specialist
Altogether Group
Bowen Hills, Qld
02.2023 - Current
- Answering customer questions and enquiries through various channels including phone calls and email correspondence
- Managing team assigned tickets in line with service levels.
- Maintaining the execution of various high-level administrative tasks, including life support applications, general customer communications, and concession rebates applications.
- Serving as a subject matter expert by sharing specialised knowledge and assisting with the development and maintenance of instructional documentation
- Supporting leadership in onboarding new team members by providing training, guidance, and resources to ensure a smooth transition into the team.
Hospitality Worker
Gelatissimo
Canberra , ACT
02.2021 - 11.2022
- Provided exceptional customer service in a fast-paced gelato shop.
- Maintained cleanliness and organization in the serving area and kitchen.
- Assisted with inventory management and restocking supplies as needed.
- Collaborated with team members to ensure smooth daily operations.
- Handled cash transactions accurately at the point of sale system.
Junior Administrative Assistant
Maclean Partners
Townsville, QLD
12.2019 - 12.2020
- Managed daily office operations and maintained organized filing systems.
- Coordinated scheduling and calendar management for team meetings and appointments.
- Reviewed incoming correspondence to determine appropriate action.
- Handled incoming communications, directing inquiries to appropriate personnel.
Education
Advanced Diploma - Performing Arts
Perform Australia
01.2021 - 12.2022
Pimlico State High School
Townsville , QLD Skills
- Customer service
- Microsoft Office
- Onboarding support
- Communication skills
- Time management
- Problem solving
- Process improvement
Certification
- QLD Drivers License
References
References available upon request.
Timeline
Administration Specialist
Altogether Group
02.2023 - Current
Hospitality Worker
Gelatissimo
02.2021 - 11.2022
Advanced Diploma - Performing Arts
Perform Australia
01.2021 - 12.2022
Junior Administrative Assistant
Maclean Partners
12.2019 - 12.2020
Pimlico State High School