Georgia Johnston
Alnwick,Northhumberland
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Fast Food Employee
Mad Mex
03.2015 - 08.2018
- Improved customer satisfaction by consistently providing friendly and efficient service.
- Maintained a clean and hygienic work environment, ensuring compliance with food safety standards.
- Enhanced teamwork within the staff, promoting collaboration and communication during busy shifts.
- Managed cash transactions accurately while adhering to company policies regarding safe cash handling procedures.
Supervisor
Mad Mex
11.2017 - 08.2018
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Evaluated employee performance and coached and trained to improve weak areas.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
Store Assistant
Aldi
08.2018 - 10.2021
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Enhanced store appearance by creating visually appealing displays, ensuring cleanliness, and organizing products for easy accessibility.
- Managed returns or exchanges efficiently, adhering to company policies while prioritizing customer satisfaction.
- Facilitated smooth transactions at the cash register, processing payments accurately and efficiently.
- Improved customer satisfaction by providing exceptional service and addressing concerns promptly.
- Balanced and organized cash register by handling cash and counting change.
Property Manager
Buxton Real Estate
11.2021 - 04.2024
- Handled renter complaints promptly and appropriately, calling in trades, and other support services.
- Maintained positive Rental Provider-Renter relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed vacate inspection walk-throughs with renters to identify required repairs.
- Conducted regular routine inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Maintained original leases and renewal documents in digital format.
Education
High School Diploma -
Oberon High School
Belmont, VIC11.2017
Skills
- Property Management
- Customer service-focused
- Administrative Support
- Workplace Cleanliness
- Friendly and Helpful
- Honest and Dependable
- Reliable and Responsible
- Store Organization
Certification
- Agents Representative Certificate - LinkLearn
References
Michael Osborn - Store Manager - Aldi Leopold
Suzi Gudasic - Rental Department Manager - Buxton
Dave Gray & Tony Moorfoot - Directors - Buxton
All references fully available upon request.
Timeline
Property Manager
Buxton Real Estate
11.2021 - 04.2024
Store Assistant
Aldi
08.2018 - 10.2021
Supervisor
Mad Mex
11.2017 - 08.2018
Fast Food Employee
Mad Mex
03.2015 - 08.2018
High School Diploma -
Oberon High School
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