GEORGIA LAMONT

• Scanning and uploading records to database to track and organise student and patient data.
• Creating sign in emails for new students
• Consulted with leadership to identify processes requiring improvement to support growth and success.
• Putting together welcome packs to send to new students.
• Providing students with access to extensions when required.
• Assisting in the new enrollment process.

• Customer service, and point of sales (POS).
• Managed opening and closing of the cash registers.
• Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter and retail products.
• Entered and processed patients' prescriptions into internal system.
• Set up and modified patient profiles in Toniq to include current medications and funding details.
• Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
• Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
• Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
• Counselled customers on medications, appropriate dosage and potential side effects
• Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
• Verified accuracy of dosage, side effects, interactions, and refill instructions.
• Contacted prescribers regarding problematic prescriptions.
• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Assisted in opening and closing duties for the pharmacy.
• Developed and implemented improvements to pharmacy organization system.

• Customer service, and point of sales (POS).
• Set up and modified patient profiles in to include current medications and funding details.
• Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
• Trained and mentored new personnel hired to fulfill various roles.
• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Contacted prescribers regarding problematic prescriptions and patient charts.
• Developed and implemented improvements to pharmacy organization system.
• Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
• Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
• Calculated dosage, filled prescriptions.
• Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
• Counselled customers on medications, appropriate dosage and potential side effects.
• Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
• Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
• Processed, and dispensed medication for rest homes and institutions including blister packs, both sachet rolls and flat packs.
• Welcomed customers to pharmacy and answered questions relating to prescriptions, over-the-counter and retail products.
• Trained and assisted new employees in dispensing and blister packing tasks.

While in the UK I lived with my cousin who is a manager at Stella EOC where I....

• Created and maintained data entry logs to track data entry activities.
• Completed data entry tasks with accuracy and efficiency.

• Greeted new customers, discussed specials, and took drink orders.
• Answered customers' questions, recommended items, and recorded order information.
• Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
• Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
• Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
• Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
• Trained new waitstaff on proper food handling, customer service and safety procedures.
• Bussed and reset tables to keep dining room and work areas clean.
• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
• Kept on top of dishes to ensure clean and tidy work space.