Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Summary

Dynamic and results-driven professional with extensive experience in restaurant and café management at Mrs Field's and resturant supervisor at Zambrero. Proven expertise in training and mentoring staff while ensuring compliance with health regulations. Adept in inventory control and proficient in laboratory work, demonstrating adaptability and a commitment to excellence in fast-paced environments.


Overview

4
4
years of professional experience

Work History

Supervisor

Zambrero
10.2024 - Current
  • Supervised daily restaurant operations, ensuring compliance with safety and health regulations such as food temperatures.
  • Trained and mentored team members on food preparation techniques and customer service standards.
  • Implemented inventory management processes to optimize stock levels and reduce waste.
  • Monitored employee performance, providing constructive feedback to enhance service quality.
  • Troubleshooting and using problem solving skills regarding POS, EFTPOS, BOH appliances and other electronics.

Cafe Manager

Mrs Field's Cookies
10.2021 - Current
  • Utilising time management during all hours of operation to ensure all tasks are completed in a timely and effective manner.
  • Ensuring a good team environment within staff members.
  • Communication with staff, vendors, customers to ensure clear expectations and satisfaction.
  • Overseeing and engaging in staff training in customer service, procedure and compliance.
  • Monitored compliance with health and safety regulations to maintain a safe work environment.
  • Oversaw daily cafe operations to maintain smooth workflow in both front-of-house and back-of-house areas.
  • Handled business administration functions such as payroll, cash register counting, and supply ordering.

Placement

Pathology NSW
02.2024 - 05.2024

I completed my placement for University at Tweed Valley Hospital, formerly Tweed Heads Hospital. This is a public, multi-disciplinary 24/7 hospital laboratory. It is a fast paced and well-structured environment. I worked and gained experience in the following fields: haematology, biochemistry, transfusion sciences, biochemistry, microbiology and CSR. My time at placement was truly foundational to my undersdtanding and admiration of laboratory sciences.

Some skills I am proficient in are:

  • Specimen reception and data entry
  • Working with specimens and Auslab.
  • Agar plate preparation.
  • Blood smears.
  • Using relevant machines for biochemistry, haematology, microbiology and transfusion sciences.


Other skills I developed include:

  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Education

Associate of Science - Medical Laboratory Science

Griffith University
QLD
12-2024

High School Diploma -

Southport State High School
Southport, QLD
11-2020

Skills

  • Use and operation of LIM systems
  • Proficient in laboratory work
  • Training and mentoring
  • Staff management
  • Inventory control
  • Processes and procedures
  • Adaptable, polite and inclusive
  • Fast and eager learner

Interests

  • Avid Reader
  • Social basketball
  • Knitting and Crocheting

Timeline

Supervisor

Zambrero
10.2024 - Current

Placement

Pathology NSW
02.2024 - 05.2024

Cafe Manager

Mrs Field's Cookies
10.2021 - Current

Associate of Science - Medical Laboratory Science

Griffith University

High School Diploma -

Southport State High School
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