Georgia-Mae Ashley

• Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
• Maintained a clean and organized workspace for optimal productivity and safety.
• Increased repeat business by providing exceptional customer service and building rapport with patrons.
• Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
• Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
• Implemented sustainable practices such as waste reduction initiatives, contributing to the cafe''s environmental responsibility goals.

Truffleduck is a large scale catering company in the Geelong and bellarine region.

Fast paced environment improving waitressing skills and ability to prioritize and work quickly and efficiently to keep the food and beverages moving.

Worked weddings and a range of large events that would require stamina and knowledge of the groups food and drink orders.

Displayed a friendly and approachable feel - allowing the guests to feel welcome and comfortable.

Maintained customer satisfaction and repeatedly checked on tables to assess their needs.

Meet & Greet in a friendly manner-informed about daily coffee and food specials.

Used point of sale system H&L
Barista duties making all types of coffees using a range of milk products,
Food safety skills -preparation, handling and storing foods.

Kept restaurant, line and backroom clean and tidy at all times and other duties as required.

Efficient, friendly, hardworking and punctual employee, providing excellent customer service
Demonstrated leadership in a senior role within the cafe, working as a shift supervisor; liaising with staff and delegating tasks and duties.

Barista duties, developed & utilised my coffee making knowledge & skills Communicated and worked effectively as part of a team in a busy, fast paced environment.

Friendly & efficient customer service, always striving to meet and exceed customer needs &

expectations.

Promoted a positive public image for the business and

worked to increase product sales

Worked effectively as part of a team to achieve results for the business.

Merchandising, set up window displays and product placement within the store to promote sales.

Meet & greet customers, providing a welcoming experience.

Front of house tasks and duties

Food and beverage service

Kitchen hand duties including the preparation of food

Effective and efficient customer service to ensure repeat business