Shop Assistant
Redcliffe Friendly Grocer
01.2021 - 04.2024
- Completed daily tasks accurately and on-time to support shop needs.
- Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
- Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
- Provided excellent customer service, promptly addressing inquiries and resolving issues.
- Checked incoming orders and organized new stock.
- Resolved customer complaints with empathy and professionalism, maintaining positive relationships.
- Trained new staff in cashier duties, product knowledge, and customer service standards, improving overall team efficiency.