Georgia May
Holsworthy,NSW
Summary
I graduated from Mount St Joseph Catholic High School in 2018. I also have a Diploma of Events Management from Loftus TAFE, which I completed in 2019. I am looking for full-time employment in an events workplace
Experienced with managing banquet events, ensuring smooth operations, and enhancing guest satisfaction. Utilizes effective team leadership and coordination to achieve outstanding service results. Strong understanding of event logistics, guest relations, and staff training.
Professional with extensive experience in overseeing large events, ensuring smooth operations, and delivering outstanding guest experiences. Strong focus on team collaboration, adaptable to changing demands, and consistently achieving high standards. Proven skills in event planning, staff coordination, and customer service, paired with proactive approach to problem-solving and positive attitude that fosters team morale.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Banquets Supervisor
Sofitel
07.2019 - Current
- Created an organized system for scheduling staff members based on event requirements, optimizing efficiency.
- Directed and managed banquet functions for up to 450 person event.
- Implemented strategies to increase employee morale, leading to improved teamwork and productivity within the department.
- Streamlined communication between kitchen and service staff for seamless event execution.
- Mentored new employees on company policies, procedures, and customer service standards to maximize performance.
- Provided exceptional customer service by promptly addressing guest concerns or requests during events.
- Enhanced guest satisfaction by efficiently managing banquet events and ensuring proper setup.
- Proactively identified potential challenges within the planning process for upcoming events, implementing solutions before issues arose.
Sydney Royal Easter Show
04.2017 - 04.2017
- I was situated at the Amphitheatre. I was responsible for setting up the stage for concerts, ensuring that the general public stayed out of restricted areas. I had to ensure that the public did not attempt to get on stage while performances were taking place.
Event Planet
11.2016 - 11.2016
- I spent a week Event Planet as part of work placement. One of my duties included setting up a tool box for an event taking place in Melbourne. I was also required to research costumes for an event which included the price, size, store, picture and shipping costs. This information then had to be input into an Excel spreadsheet and used for an event. I was also required to set up outdoor furniture for an upcoming event.
Russells Law (now Cornwalls)
12.2015 - 01.2016
- I undertook a week’s work placement at Russells. My duties included collecting the mail each day. Photocopying documents for briefs to barristers, filing documents in chronological order, scanning documents, banking, deliveries, setting up the boardrooms for client meetings; keeping the kitchen clean and tidy.
Education
Graduated Year 12 -
Mount St Joseph Milperra
Milperra01.2018
Advanced Diploma - Event Management
Loftus TAFE
01.2019
Skills
- Strong willingness to learn
- Familiar with Microsoft suite
- Great communication skills
- Considerate
- Good organisation skills
- Loyal
- Quick learner
- Strong negotiating skills
- Self-motivator
- Banquet operations
- Food safety
- Venue coordination
- Team management
- Staff leadership
- Staff management
- Employee development
- Corporate event management
Certification
- RSA, 2019
- Completed: First Aid
- Business Certificate II
- Entertainment Certificate III
- Diploma of Events Management
- RSA
- Traffic Control
- Working with Children Check
Timeline
Banquets Supervisor
Sofitel
07.2019 - Current
Sydney Royal Easter Show
04.2017 - 04.2017
Event Planet
11.2016 - 11.2016
Russells Law (now Cornwalls)
12.2015 - 01.2016
Advanced Diploma - Event Management
Loftus TAFE
Graduated Year 12 -
Mount St Joseph Milperra
Interests
My interests include football and the gym