Georgia McIntosh
Kardinya,WA
Summary
I am a reliable, trustworthy, and enthusiastic employee with over 10 years of experience working across a range of Customer Service and Administrative and most importantly Education positions, specifically in instructing students with a wide range of learning abilities, committing to creating motivational and collaborative learning environments that encourage social and emotional growth, passionate about helping children develop physical, social, emotional, and intellectual skills, and working well with children, parents, colleagues, and supervisors.
I have been offered numerous leadership roles which require high levels of responsibility. My key strengths are my excellent communication skills, ability to learn new tasks quickly, commitment to my job, and being a dedicated team player and leader. I am also currently studying for a Bachelor of Education (Early Childhood) at Edith Cowan University.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Educator Assistant
Mulberry Tree Childcare and Kindy
Ascot, WA
06.2021 - Current
- Some key responsibilities include: -Help with planning and implementing daily learning and play activities for children aged 18 months to 5 years
- Creating a safe learning environment for children to play in that is fun and clean
- Coordinated creative learning activities in line with the Early Childhood Framework
- Help children develop their literacy and numeracy skills through interactive tasks
- Providing general care for infants and toddlers -Liaised and developed rapport with parents
- Prepared learning activities and daily summaries with the room leader
- Provide children with personalised attention
- Provide a secure, nurturing environment in the classroom
- Communicate with families about the child's involvement in class activities each day, in consultation with the teacher
- Assist the teacher by preparing materials, and equipment and setting up
- Provide feedback, information, concerns, and process improvement ideas to the teacher
- Assisted teachers in preparing and organizing materials for classroom activities.
- Collected data on student performance and behavior.
- Attended staff meetings, trainings, and workshops as required.
- Maintained discipline in the classroom by monitoring student behavior.
- Developed positive relationships with students to promote a safe learning environment.
- Assisted in developing individual education plans for special needs students.
- Supported teachers in implementing new instructional strategies and techniques.
- Compiled resources such as books, videos, charts., for use in classrooms.
- Collaborated with other educators to develop innovative curricula.
- Created lesson plans based on established curriculum guidelines.
- Utilized technology-based tools to support instruction.
- Facilitated communication between parents and teachers regarding student progress.
- Encouraged positive self-esteem and mutual respect for others while instilling joy of learning and discovery.
- Planned classroom activities to enable students to work independently, in small groups and in large groups.
- Improved student participation in classroom through integration of creative role-playing exercises.
- Communicated with parents and guardians about student daily activities, behaviors and related issues.
- Identified weakness and strengths to create strategic student improvement plans.
- Encouraged students to explore learning opportunities while persevering through challenging tasks.
- Enforced rules for behavior and procedures for maintaining order among students.
- Created and modified various teaching documents using Microsoft Office and PowerPoint.
- Made special accommodations to integrate students with ADD, ADHD and other learning disabilities.
- Created strategies to meet needs of mentally and physically disabled students.
- Translate early childhood theory into practical exercises and activities
- Promote exploration and learning through play
- Support children with emotional regulation issues to learn improved social skills
- Support children with developmental difficulties with specific techniques.
Processing Officer
Programmed Burswood Head Office
WA, WA
01.2019 - 01.2021
- Role was within Accounts Receivable Finance department, the purpose of the Processing Officer is to manage and maintain accurate receipting, journaling, and reconciliations within a timely manner in order to support the divisional finance team
- Key Responsibilities include: Administrative and Clerical Support: -Enters and retrieves data into the accounting and finance systems
- Undertakes reconciliations of nominated vendor accounts
- Assists credit team with reconciliations as directed
- Contacts customers to collect debt
- Escalates issues and contacts internal staff to encourage resolution
- Follows the designated escalation process for identified issues
- Contributes to regular management reviews
- Data Management Administration and Reporting: - Maintains daily and monthly records to assist in monitoring collections to target
- Maintains issues register
- Contributes to regular reporting on the status of overdue debt and month end statistics
- Ensures all transactions/activities are conducted in accordance with the relevant procedures within the company
- Internal Control: - Supports the finance and administration team as directed in following and monitoring required internal control procedures.
- Verified documents to ensure compliance with regulations.
- Reviewed and processed incoming applications for accuracy and completeness.
- Compiled, sorted and verified data from multiple sources.
- Entered information into computer systems accurately and efficiently.
- Resolved discrepancies in data received from clients or other departments.
- Maintained records of all activities related to processing applications.
- Provided guidance and assistance to new staff members on processing procedures.
- Created reports summarizing processing activity for management review.
- Ensured that all deadlines were met in accordance with established standards.
- Prepared weekly progress updates for senior management team.
- Responded promptly and professionally to customer queries via email or telephone.
- Managed a large volume of paperwork relating to application processing including filing, scanning and archiving documents.
- Followed up on pending items ensuring timely resolution of any problems encountered.
- Provided support in the development of policies and procedures related to application processing activities.
- Collaborated with fellow team members to manage large volume of claims.
- Organized information by using spreadsheets, databases or word processing applications.
2IC Supervisor
Famous Footwear
DFO, WA
01.2018 - 01.2019
- Responsible for greeting and interacting with customers
- Helping to drive sales; ensuring we reach weekly targets set, ability to create strong customer advocacy
- Stock running, replenishing stock, maintaining price integrity, and stock presentation according to company-specified guidelines
- Completing and maintaining daily/ weekly/monthly records, data entry about daily banking/targets and sales
- Contributing to management reviews and evaluations and centre updates
- Processing and taking banking each week and evaluating and obtaining change and money needed for the store each week
- Being part of a team and the ability to lead that team throughout the day.
- Identified and resolved operational issues.
- Monitored performance of staff and provided feedback.
- Provided training and guidance to new employees.
- Maintained accurate records of employee performance data.
- Ensured compliance with company policies and procedures.
- Developed strategies for improving customer service standards.
- Resolved customer complaints in a timely manner.
- Reviewed work processes and identified areas for improvement.
- Conducted regular audits on inventory levels.
- Collaborated with team members to identify solutions to problems.
- Reviewed daily financial reports and reconciled accounts to keep information current and accurate.
Casual Retail Assistant
Woolworths
Wellard, WA
01.2014 - 01.2018
- Responsible for helping to drive sales
- Cash handling
- Ability to create strong customer advocacy
- Performed regular inventory checks to ensure accurate stock control.
- Provided excellent customer service by attending to customer needs in a timely manner.
- Managed customer complaints in a professional manner while seeking solutions for resolution.
- Kept up-to-date knowledge of all products available in the store.
- Rang up purchases accurately on the point-of-sale system.
- Monitored sales floor traffic and assisted customers with their inquiries.
- Maintained price integrity and stock presentation according to company-specified guidelines.
- Greeted customers upon entry to the store and provided a positive shopping experience.
- Processed payments using cash register, credit card machine and POS system.
- Maintained stock levels by replenishing shelves, tidying displays and organizing merchandise.
- Assisted customers with product selection, answered queries and provided advice.
Casual Retail Assistant
Crust Gourmet Pizza
Success, WA
01.2013 - 01.2014
- Provided efficient and friendly service
- Stock handling
- Cash handling
- Quality control for food served, knowledge of POS (point of sale systems) and cash handling, as well as the ability to adapt to new computers and their systems quite quickly.
Education
Bachelor of Education (Early Childhood) - Education
Edith Cowan University
Perth, WA12-2028
Certificate 3 in School Based Education Support - Education
Institute of Teacher Aide Courses
Perth, WA12-2023
Certificate 4 in School Based Education Support - Education
Institute of Teacher Aide Courses
Perth, WA12-2023
Certificate 3 Early Childhood Education And Care - Education and Childcare
Unique College of Technology
Perth, WA05-2023
Skills
- Project-based learning
- Enrichment Activities
- Student Supervision
- Teacher Assistance
- Child Development
- Classroom support
- Behavior Modeling
- Early Childhood Education
- Setting up activities
- Creativity and Innovation
- Student and parent relations
Certification
- Certificate III & IV in Education support School-based.
- Certificate III in Early Childhood Education and Care
- HLTAID009 HLTAID010 HLTAID011 HLTAID012 first aid certificates
- Currently studying a Bachelor of Education (Early Childhood) at Edith Cowan University
- I hold a current drivers license. I am able to travel to multiple locations if need be.
References
References available upon request.
Timeline
Educator Assistant
Mulberry Tree Childcare and Kindy
06.2021 - Current
Processing Officer
Programmed Burswood Head Office
01.2019 - 01.2021
2IC Supervisor
Famous Footwear
01.2018 - 01.2019
Casual Retail Assistant
Woolworths
01.2014 - 01.2018
Casual Retail Assistant
Crust Gourmet Pizza
01.2013 - 01.2014
Bachelor of Education (Early Childhood) - Education
Edith Cowan University
Certificate 3 in School Based Education Support - Education
Institute of Teacher Aide Courses
Certificate 4 in School Based Education Support - Education
Institute of Teacher Aide Courses
Certificate 3 Early Childhood Education And Care - Education and Childcare
Unique College of Technology
- Certificate III & IV in Education support School-based.
- Certificate III in Early Childhood Education and Care
- HLTAID009 HLTAID010 HLTAID011 HLTAID012 first aid certificates
- Currently studying a Bachelor of Education (Early Childhood) at Edith Cowan University
- I hold a current drivers license. I am able to travel to multiple locations if need be.
Similar Profiles
TIFFANY CRAKERTIFFANY CRAKER
Education Assistant at Mulberry Tree Kindy And DaycareEducation Assistant at Mulberry Tree Kindy And Daycare
Jane GuoJane Guo
Assistant Educator at Mulberry Tree ChildcareAssistant Educator at Mulberry Tree Childcare
Sasipat BirchSasipat Birch
Childcare Educator at Mulberry Tree Childcare CentreChildcare Educator at Mulberry Tree Childcare Centre