Summary
Overview
Work History
Education
Skills
References
Timeline
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GEORGIA MCROBERTS

Trinity Beach,QLD

Summary

Dynamic and results-oriented Business Development Manager with a proven track record in driving revenue growth and expanding market share within the hospitality industry. I bring a positive attitude and willingness to succeed both within proactive and reactive roles with a demonstrated record of accomplishment in meeting and exceeding sales and revenue objectives.

Overview

5
5
years of professional experience

Work History

Business Development Manager

Cairns Convention Centre
02.2024 - Current
  • Developed comprehensive market analyses to identify growth opportunities and areas for improvement.
  • Delivered engaging presentations at industry events, showcasing company''s products and services.
  • Managed a diverse portfolio of clients, ensuring high levels of satisfaction through attentive service.
  • Secured long-term contracts by establishing strong relationships with key decision-makers and stakeholders.
  • Negotiated win-win agreements with clients, suppliers, and partners for mutual benefit.

Business Development Manager

Pullman Cairns International/Novotel Cairns Oasis
06.2022 - Current
  • Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
  • Developed and implemented strategic plans for business growth, resulting in increased market share and profitability.
  • Monitored market trends and competitor activities to identify areas of potential opportunity.
  • Compiled and analyzed data to determine approaches to improve sales and performance.
  • Managed CRM system to coordinate information from lead sources.
  • Organized successful site visits for potential clients, highlighting the hotel''s features and demonstrating its value as a destination venue.
  • Implemented effective tracking systems for leads, allowing for better follow-up and increased closure rates.
  • Participated in industry events such as trade shows and conferences to network with potential clients and promote the hotel brand.

Area Sales Manager

News Corp Australia
10.2021 - 06.2022
  • Achieved consistent annual revenue growth by continuously monitoring performance metrics and adjusting strategies accordingly.
  • Provided exceptional customer service to existing clients through regular communication and prompt resolution of issues or concerns raised by them.
  • Implemented innovative strategies to increase product visibility within the assigned territory while maintaining a professional brand image.
  • Analyzed market trends and competitor activity to identify new business opportunities and areas for growth.
  • Developed comprehensive territory plans that ensured efficient allocation of resources and maximized productivity for the entire area.
  • Launched new products successfully within the assigned territory by executing well-designed launch plans tailored specifically for each product line.

Sales Executive

Crystalbrook Collection
09.2019 - 10.2021
  • Manage the sales and execution of all conferencing and events held across three properties throughout 18 function spaces.
  • Provide a consistent and exceptional level of service to all customers (internal and external) that exceeded expectations and ensured a professional, efficient, and positive approach.
  • Reviewed competitors'' offerings periodically to stay informed about industry trends and maintain a competitive edge.
  • Reported sales data to upper management for review.
  • Identified sales growth opportunities by networking and building relationships with potential clients.
  • Collaborated with marketing team to create impactful campaigns that generated new leads and increased brand awareness.
  • Developed persuasive sales pitches for presenting to potential clients, leading to increased conversion rates.

Education

Accreditation of Beginner Gymnastics Coach -

01.2019

Accreditation of Intermediate Gymnastics Coach -

01.2019

Certificate II in Hospitality -

01.2012

Certificate II in Tourism -

01.2012

Skills

  • Superior administration skills
  • Proactive, punctual, and reliable
  • Ability to communicate at all levels
  • Good organizational and multitasking skills
  • Excellent written and verbal communication skills
  • Market Trend Analysis
  • Sales Statistics Analysis

References

  • Leigh Dunn, Associate Director of Sales, Novotel Sunshine Coast, 0401 072 577
  • Lisa Brown, General Manager, Crystalbrook Bailey, 0466 381 873


Timeline

Business Development Manager

Cairns Convention Centre
02.2024 - Current

Business Development Manager

Pullman Cairns International/Novotel Cairns Oasis
06.2022 - Current

Area Sales Manager

News Corp Australia
10.2021 - 06.2022

Sales Executive

Crystalbrook Collection
09.2019 - 10.2021

Accreditation of Beginner Gymnastics Coach -

Accreditation of Intermediate Gymnastics Coach -

Certificate II in Hospitality -

Certificate II in Tourism -

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GEORGIA MCROBERTS