Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Georgia Mifsud

Melbourne,VIC

Summary

A focused individual who is polite, approachable and driven within all tasks I complete.

I’m able to complete multiple tasks whilst remaining focused and composed. I offer great customer service to all those who I come into contact with and I’m able to work collaboratively in a team. Im committed to building, leading and motivating a team to ensure satisfaction and a positive work environment. I have experience in a fast paced work environment and am able to adapt effectively.

Overview

8
8
years of professional experience

Work History

Assistant Store Manager

Under Armour
10.2022 - Current
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organisation.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Analyzed customer feedback and implemented strategies to improve customer experience.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Increased employee retention, training staff in effective customer service techniques and product knowledge.

Retail Sales Assistant

Under Armour
05.2022 - 10.2022
  • Maintained clean, organized store environment for an inviting shopping experience for customers.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Performed cash and card transactions to complete customer purchases.
  • Used POS system to process sales, returns, online orders, and gift card activations.

Sales Assistant

Bakers Delight
11.2016 - 05.2022
  • Assisted customers with questions about products, availability and pricing.
  • Organised store merchandise racks and displays to promote and maintain visually appealing environments.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Completed daily banking, tallied daily money and organized floats.
  • Completed bank cash deposits.
  • Trained new staff members within the workplace.
  • Prepared orders for clients and maintained productivity.
  • Assisted with phone calls and inquiries.
  • Operated cash register for cash, check and credit card transactions.

Education

6 Week Intro To Artistry -

Eliza Madeline Makeup Academy
Melbourne, VIC
08.2019

Greensborough Secondary College
Greensborough, VIC
2018

Certificate III -

TMG College
Melbourne, VIC
2018

Skills

  • Customer Service
  • Strong Communication and Interpersonal Skills
  • Excellent Written and Verbal Communication
  • Adaptable and Flexible
  • Safety and Cleanliness Standards
  • Multitasking abilities
  • Collaboration
  • Critical thinking

Cash Handling

Stock management

Cash Register Operation

Processing payments

Point of sale operation

Opening and closing procedures

Visual Merchandising

Product Merchandising

Fitting room maintenance

Creative Thinking

Positive Customer Engagement

Product Knowledge

Relationship Building

Meeting Sales Goals

References

Under Armour Manger; Joshua Smith

Mobile: 0417551492

Bakers Delight Assistant Manger; Ashleigh Williams

Mobile: 0412 633 778

Sales Assistant; Stephanie Sansonetti

Mobile: 0478 224 886

Timeline

Assistant Store Manager

Under Armour
10.2022 - Current

Retail Sales Assistant

Under Armour
05.2022 - 10.2022

Sales Assistant

Bakers Delight
11.2016 - 05.2022

6 Week Intro To Artistry -

Eliza Madeline Makeup Academy

Greensborough Secondary College

Certificate III -

TMG College

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Georgia Mifsud