Georgia Morey
Henley Brook,WA
Summary
Dynamic Cafe Supervisor with a proven track record at Dome Ellenbrook, excelling in staff training and customer engagement. Enhanced employee productivity through effective scheduling and problem-solving, while ensuring compliance with health regulations. Recognized for fostering a positive work culture and consistently delivering high-quality service in fast-paced environments. I am equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Ready to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cafe Supervisor
Dome Ellenbrook
09.2022 - 03.2025
- Scheduled and received beverage and food deliveries, thoroughly checking delivery contents to verify product quantity and quality.
- Resolved and investigated complaints regarding service and food quality to prevent loss of business.
- Maintained a clean and safe work environment by adhering to health regulations and conducting regular inspections.
- Increased employee productivity through effective scheduling, task delegation, and performance monitoring.
- Led a team of baristas to deliver consistent high-quality beverages and food items to customers.
- Fostered a positive work culture by providing ongoing support, feedback, and recognition for staff achievements.
- Trained cafe employees to consistently exceed customers' expectations and provide superior service.
Front of House Employee
Margaret River Chocolate Company
10.2021 - 01.2022
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
Education
High School Diploma -
Ellenbrook Secondary College
Perth, WA11-2023
Skills
- Coffee shop operations
- Staff training and development
- Health and safety regulations
- Food safety compliance
- Customer engagement
- Scheduling
- Problem-solving
- Teamwork and collaboration
- Multitasking
- Problem-solving abilities
- Attention to detail
- Time management
Certification
Certificate III in Business.
Certificate III in Tourism.
Timeline
Cafe Supervisor
Dome Ellenbrook
09.2022 - 03.2025
Front of House Employee
Margaret River Chocolate Company
10.2021 - 01.2022
High School Diploma -
Ellenbrook Secondary College
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