Georgia Northcott
Australia
Summary
Energy packed and determined to achieve team related goals professionally and successfully. Years of delivering the best quality interactions, development and experiences in fast paced scenarios. “Don't wish for it, Work for it.”
Overview
8
8
years of professional experience
1
1
Certification
Work History
Administration & Travel Manager
Civeo
05.2025 - Current
- Oversee end-to-end travel coordination for FIFO personnel, including flight bookings, ground transport, and accommodation
- Manage site rosters and ensure alignment with operational schedules and workforce requirements
- Lead a team of travel and administrators, providing training, support, and performance oversight
- Liaise with airlines, charter providers, and internal departments to ensure seamless travel logistics
- Ensure compliance with company policies, safety protocols, and regulatory requirements
- Maintain accurate records of employee movements, travel itineraries, and site occupancy
- Handle escalations and resolve administrative issues with urgency and professionalism
- Collaborate with HR and site management on mobilisation, onboarding, and demobilisation processes
- Prepare and present reports on travel trends, and operational efficiency to BHP
- Oversee administrative functions including document control, data entry, and office systems
- Drive continuous improvement initiatives across travel and administrative operations
- Uphold Civeo’s commitment to safety, service excellence, and operational integrity
- Ensure payroll accuracy and resolve discrepancies efficiently
Administration & Travel
Civeo
05.2024 - 05.2025
- Coordinate travel logistics for FIFO staff including flights, ground transport, and accommodation bookings
- Maintain accurate travel records and update rosters in alignment with operational schedules
- Liaise with airlines, charter providers, and internal departments to ensure smooth travel transitions
- Provide administrative support to site management and operational teams
- Manage employee onboarding documentation and assist with mobilisation processes
- Respond to travel-related queries and resolve booking issues promptly
- Maintain confidentiality of employee data and sensitive travel information
- Prepare daily and weekly reports on travel movements and site occupancy
- Support emergency travel arrangements and last-minute changes with efficiency
- Assist with general office duties including filing, data entry, and document control
- Uphold Civeo’s safety and service standards in all administrative practices
All-rounder
Civeo
12.2023 - 05.2024
- Maintaining & cleaning mine site rooms & offices.
- Maintaining & cleaning village accommodation
- Conduct regular inspections to ensure rooms meet H&S standards
- Operate laundry equipment and manage linen distribution
- Report maintenance issues
- Follow strict hygiene protocols and infection control procedures
- Adhere to safety regulations and PPE requirements
Expert
Optus
06.2023 - 10.2023
- Resolved issues and escalated problems with knowledgeable support and quality service.
- Monitored network to resolve technical issues quickly.
- Adhered to company policies and scripts to consistently achieve quality standards.
- Assisted large volume of customers every day with positive attitude and focus on customer satisfaction.
- Analysed and escalated complaints, issues and grievances to designated departments for investigation and response.
- Addressed customer account discrepancies and concerns.
All-rounder
Utility, Compass Group
02.2022 - 05.2023
- Maintaining & cleaning mine site rooms & offices.
- Bartending.
- Airport baggage handler.
- Kitchen-hand.
Assistant Manager
Hungry Jacks
10.2020 - 12.2021
- Assisted completion of rosters.
- Health & Safety member.
- Full operations control: Managing team efforts, operations and food control.
- Invoice receiving, stock counting and ordering.
- Leading team to break hourly and day record sales, $2154 hour, $16257 day.
Team Leader
Hungry Jacks
12.2018 - 10.2020
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Food waste team member.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Built strong relationships with customers through positive attitude and attentive response.
Crew Member
Hungry Jacks
05.2017 - 12.2018
- Service and production.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Skills
- Staff Development
- Time Management
- Account Management
- Safety Processes
- Proficient in Excel, and Microsoft Softwares
- Travel policy creation
- Problem-solving
- Attention to detail
Certification
- First Aid Certificate
- Covid Marshall Certificate
- Food Safety Certificate
- Retail Cosmetics Cert II
- Dangerous Goods Certificate
Timeline
Administration & Travel Manager
Civeo
05.2025 - Current
Administration & Travel
Civeo
05.2024 - 05.2025
All-rounder
Civeo
12.2023 - 05.2024
Expert
Optus
06.2023 - 10.2023
All-rounder
Utility, Compass Group
02.2022 - 05.2023
Assistant Manager
Hungry Jacks
10.2020 - 12.2021
Team Leader
Hungry Jacks
12.2018 - 10.2020
Crew Member
Hungry Jacks
05.2017 - 12.2018
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