Georgia Brown
Deebing Heights ,QLD
Summary
- Cert I in skills for Vocational Pathways
- RSA (provide Responsible Services of Alcohol)
- RSG (provide Responsible Services of Gambling)
- Use hygienic practices for food safety
- Greet and prepare clients for salon services
- Maintain and organize tools, equipment and work areas
- Cert II in Salon Assistant
- Cert II in rural operations
- Cert III in fitness
- Cert II in Hospitality
- Certificate II in Kitchen Operations
- Certificate III in Tourism
- Studying Certificate III in Animal Care Services
- Responsible Management of Lisenced Venues (RMLV)
Overview
5
5
years of professional experience
1
1
Certification
Work History
Tank Installer
Brodie Shyhun
01.2025 - Current
- Laid out materials and system components to prepare for installation.
- Operated tools and equipment according to safety standards.
- Installed complete systems on stations and properties around Australia.
- Enhanced customer satisfaction by providing timely and accurate installations.
- Travelled long distances via car to different job sites.
- Working long days everyday to ensure we could get the jobs done properly and quickly, not wasting time.
- Contracting, under my own ABN.
- Lifting heavy equipment properly.
- Used the most efficient method to install every tank.
- Overcame problems encountered safely.
Bottletree Hotel, Bar Attendant
Anita Wright, Frank Demmers
04.2024 - 12.2024
- Maintained knowledge of menu items, liquor brands, beers and non-alcoholic selections to enhance customer experience and expedite service.
- Adhered to alcohol policies and procedures and complied with local and state laws.
- Acknowledged guests even when busy and anticipated and responded to guest needs.
- Operated and closed down bar station according to sanitation regulations and safety standards.
- Checked ID cards and verified bar guests were of legal age.
- Learned how to make wide variety of mixed drinks.
- Restocked ice, condiments, and snacks.
- Delivered food to customers at bar and tables.
- Greeted customers and provided friendly, knowledgeable service.
- Operated POS system to collect payments from customers.
- Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
- Assisted in setting up and breaking down seating arrangements for special events.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Open and closing of tills at end of day and first thing of a morning.
Scenic Rim Tavern, Bar Attendant
Paul Arnaud
01.2024 - 04.2024
- Maintained knowledge of menu items, liquor brands, beers and non-alcoholic selections to enhance customer experience and expedite service.
- Adhered to alcohol policies and procedures and complied with local and state laws.
- Acknowledged guests even when busy and anticipated and responded to guest needs.
- Operated and closed down bar station according to sanitation regulations and safety standards.
- Checked ID cards and verified bar guests were of legal age.
- Learned how to make wide variety of mixed drinks.
- Restocked ice, condiments, and snacks.
- Delivered food to customers at bar and tables.
- Greeted customers and provided friendly, knowledgeable service.
- Operated POS system to collect payments from customers.
- Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
- Assisted in setting up and breaking down seating arrangements for special events.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
Woolworths
Joann Moore
03.2022 - 03.2024
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Proved successful working within tight deadlines and a fast-paced environment.
- Strengthened communication skills through regular interactions with others.
- Worked flexible hours across night, weekend and holiday shifts.
- Managed to learn new skills to work in new departments throughout the store.
Royal Hotel, Bar Attendant
Vanessa Bailey
07.2023 - 01.2024
- Maintained knowledge of menu items, liquor brands, beers and non-alcoholic selections to enhance customer experience and expedite service.
- Adhered to alcohol policies and procedures and complied with local and state laws.
- Acknowledged guests even when busy and anticipated and responded to guest needs.
- Operated and closed down bar station according to sanitation regulations and safety standards.
- Checked ID cards and verified bar guests were of legal age.
- Learned how to make wide variety of mixed drinks.
- Restocked ice, condiments, and snacks.
- Delivered food to customers at bar and tables.
- Greeted customers and provided friendly, knowledgeable service.
- Operated POS system to collect payments from customers.
- Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
- Assisted in setting up and breaking down seating arrangements for special events.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
GlamaCo
Joy Brown
12.2020 - 09.2022
- Identified issues, analyzed information and provided solutions to problems.
- Increased customer satisfaction by resolving product issues.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Adhered to social distancing protocols and wore mask or face shield.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Used coordination and planning skills to achieve results according to schedule.
- Ensured I would have completed my daily tasks to the best of my ability (putting out stock, putting away excess stock, etc.)
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Served customers at the front register making sure I was continuously being polite with a big smile on my face, also starting conversation with my customer.
- Always brought up any concerns I had to my manager/supervisor/other staff.
Rock 'n' Roll Diner
Lisa Sherlock
03.2021 - 03.2022
- Worked flexible hours; night, weekend, and holiday shifts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Oversaw daily operations to ensure high levels of productivity.
- Stay back/work overtime to ensure all night shift jobs were completed.
- Served customers with politeness and a big smile.
- Introduced new menu ideas and designs and layouts for the shop.
- Taught new staff the basics for working at the diner and what jobs need to be completed.
- Set a good example for my new beginning peers.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Continuously checking to make sure all tables and chairs were clean with no mess left around.
- Stayed up-to-date on menu changes to help customers make food choices.
- Made sure all drink orders (coffees, milk/thick shakes, spiders, etc.) were made as soon as the order was taken and brought straight to the customer.
- Closed the till, and finalized payments at the end of my night shifts.
- Polished utensils and glass items so no marks were left.
- Provided certificate of RSA so i could sell alcoholic beverages to 18+ customers.
- Continuously filling up drinks fridge, as well as topping up little things around the shop (salt shakers, topping flavours, sauce bottles, coffee beans, etc.)
Education
High School Diploma -
St Mary's College
Ipswich, QLD11.2023
Skills
- I am responsible and reliable especially when it comes to rosters and being able to cover shifts, I am also very flexible
- I have very good organization and merchandizing skills
- I love working in a team to overcome problems through communication but also have the ability to work independently
- Good attention to detail
- Emotional intelligence
- Customer service is key and I am very confident especially when it comes to starting conversation with customers whether it's about a question or concern as well as helping where i can, I have a friendly nature and can be very approachable
- I am always willing to learn new skills and enhance my knowledge
- I have an exceptional work ethic
Certification
- Currently 19 years old, 20 on April the 4th.
- I am a very family orientated person.
- I have always been an animal lover and have dreamt of being a Vet since very young.
- I have a passion to grow in the animal industry.
- I am very driven, always looking for new challenges and eager to learn and am always pushing myself harder to achieve my goals - short term and long term.
- I enjoy meeting new people and creating new friendships.
- My short term goal is to complete my Certificate III in Animal Care Services.
- My long term goal is to become a Specialized Veterinarian, (Equine Veterinarian)
Availability
Full availability.
Timeline
Tank Installer
Brodie Shyhun
01.2025 - Current
Bottletree Hotel, Bar Attendant
Anita Wright, Frank Demmers
04.2024 - 12.2024
Scenic Rim Tavern, Bar Attendant
Paul Arnaud
01.2024 - 04.2024
Royal Hotel, Bar Attendant
Vanessa Bailey
07.2023 - 01.2024
Woolworths
Joann Moore
03.2022 - 03.2024
Rock 'n' Roll Diner
Lisa Sherlock
03.2021 - 03.2022
GlamaCo
Joy Brown
12.2020 - 09.2022
High School Diploma -
St Mary's College
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