Georgia Rogers

Work History

IGA Bombala

Sliced, weighed and wrapped deli items carefully to preserve freshness
Greeted customers, took orders and recommended products as part of comprehensive customer service
Operated equipment, cleaned after use and kept adjacent surfaces sanitized
Operated electric slicers, ovens, dishwasher, grinder, knives and deep-fryers
Accepted phone orders and prepared foods for delivery
Scrubbed and polished counters and other equipment
Complied consistently with food safety and sanitation requirements and NSW Health Department regulations
Engaged each guest warmly and with a friendly demeanor to build an immediate positive relationship
Completed customer orders by packaging or traying the prepared food with utensils, napkins and condiments
Volunteered to work unpopular shifts such as holiday and night shifts in support of team members and business needs
Cooked and packaged simple foods like sandwiches, salads and pizzas
Continuously inspected work areas to handle issues such as trash, spills and smudged windows
Wrapped menu items such as sandwiches, hot food and desserts for takeout
Prepared and quickly delivered take-out food items and desserts to customers, maintaining consistent quality
Communicated with customers regarding orders, comments and complaints
Scrubbed, polished and steamed counters and tables
Engaged customers in friendly conversations to build loyalty to the establishment and encourage repeat visits
Maintained inventory of napkins, utensils and other consumable supplies for easy access.

IGA Bombala

Adhered to cash handling policies and procedures
Processed cash register transactions, inputted product costs and gave back change
Obtained thorough knowledge of products sold to assist customers with locating and purchasing items
Answered questions regarding special and seasonal products
Greeted customers and provided prompt and friendly service
Recognized for providing strong customer service with high degree of accuracy
Bagged and packaged customer orders and purchases
Assisted customers with locating items, answered questions and provided directions
Processed checks, debit and credit cards, EBTs, WIC checks, refunds, product coupons and gift certificates
Printed receipts and issued credits for returned merchandise
Increased customer satisfaction ratings by providing prompt and accurate service
Returned non-purchased products to shelves and performed general merchandising functions
Thoroughly cleaned high traffic areas by mopping, sweeping and wiping down fridges and checkouts.

Delegate Hotel

Set up tables with glassware, linens and silverware to prepare tables for service
Wrote patrons' food orders on order slips and memorized orders
Maintained knowledge of current menu items, garnishes, ingredients and preparation methods
Removed dishes and glasses from tables or counters to prepare for cleaning
Observed safety and sanitation requirements for food preparation and handling
Communicated with guests regarding special requests, allergy issues and other dietary restrictions
Used slow periods to stay on top of side work such as restocking serving stations and wrapping silverware
Gained familiarity with menu ingredients and cooking processes to respond to customer inquiries
Took orders from patrons for food and beverages
Greeted all guests with smile and friendly greeting
Controlled flow of food from kitchen to dining room
Transported food products, cleaned tables and counters and stocked dining room supplies
Engaged customers in friendly conversation to build connections and increase satisfaction
Upheld high sanitation and safety standards while delivering and serving food
Reset tables between customers by removing used dishes, wiping down surfaces and refilling condiments
Cleaned tables or counters after patrons finished dining.

IGA Bombala

12.2022 - Current

Collaborated with coworkers to complete nightly stocking tasks efficiently and effectively.
Removed all boxes and related trash from sales floor and processed through compactors.
Improved store organization by efficiently restocking shelves and displays during overnight shifts.
Ensured accurate product placement by carefully following planograms and store layouts.
Enhanced customer satisfaction with a well-stocked inventory through diligent restocking efforts.
Responded proactively to unexpected staffing shortages or emergencies, willingly taking on additional responsibilities when necessary for seamless business operations during night shifts.
Fostered positive relationships with co-workers and supervisors, contributing to a collaborative and supportive work environment throughout the night stocking team.
Assisted customers by finding items quickly to boost store satisfaction rates.
Provided backup support to other departments as needed, demonstrating versatility and teamwork capabilities.
Scanned shelves and product cases to locate expired, outdated, and spoiled items.
Moved cardboard, plastic ties, and other debris from unboxing to trash.
Stocked designated items on shelves, end caps and displays.
Greeted store customers and discussed needs.
Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.

Delegate Preschool

05.2022 - Current

Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
Removed trash, debris and other waste materials from premises.
Handled equipment, chemicals, and materials properly and with caution.
Confirmed all cleaning tools and equipment were stored properly after use.
Emptied trashcans and transported waste to collection areas.
Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
Ensured that all cleaning supplies were stocked and organized, minimizing downtime.