Summary
Overview
Work History
Education
Skills
Timeline
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Georgia-Rose Stretton

Georgia-Rose Stretton

Summary

Dedicated and results-oriented professional with esteemed experience, poised to contribute valuable skills and unwavering enthusiasm to drive company advancement. Proven track record of fostering collaborative efforts within teams to successfully achieve goals. Recognised for maintaining a calm demeanour and steadfast focus on tasks, showcasing resilience in high-pressure situations.


My work ethic is characterised by an unyielding commitment to excellence, thriving in dynamic and fast-paced environments where adaptability and quick thinking are imperative. Throughout my career, I have consistently demonstrated the ability to excel under pressure, delivering high-quality results with composure and a focused approach.

Overview

8
8
years of professional experience

Work History

Clinic Coordinator

MedAesthetics Training
03.2023 - Current
  • Customer Service and front of house administration.
  • Handled confidential and sensitive information with discretion and tact.
  • Managed calendars, scheduling meetings and appointments.
  • Updated spreadsheets and databases to track, analyse, and report on performance and sales data.
  • Supported business and hospitality needs of corporate partners and staff during meetings and company events.
  • Conducted research and analysed data to provide detailed reports on various business topics.
  • Worked with senior management to initiate new projects and assist in various processes.
  • Handled incoming and outgoing mail, email and faxes.
  • Upheld strict timetables by maintaining accurate, balanced calendars.
  • Supervised staff and kept employees compliant with company policies and procedures.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Analysed and reported on key performance metrics

Manager, Invisalign Coordinator & Dental Assistant

DB Dental
03.2020 - 03.2023
  • Increased the company's profitability through patient relationship development, community involvement, and marketing campaigns.
  • Analysed transactions to find methods to simplify procedures, improve processes, and maximise resources.
  • Planned and directed staffing, training, and performance evaluations to develop and control sales and service programs.
  • Hired, managed, developed, and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff
  • Handled confidential and sensitive information with discretion and tact.
  • Screened calls and emails and responded accordingly to support executive correspondence.
  • Updated spreadsheets and databases to track, analyse, and report on performance and sales data.

Office Administrator

Territory Laser Clinic
01.2016 - 02.2020
  • Interacted with customers by phone, email, or in person to provide information.
  • Answered multi-line phone systems, routed calls, delivered messages to staff, and greeted visitors.
  • Maintained electronic and paper filing systems for easy retrieval of information.
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
  • Scheduled conference rooms, prepared agendas, and maintained calendars to prepare for meetings and events
  • Organised spaces, materials, and catering support for internal and client-focused meetings.

Education

Advanced Diploma of Cosmetic Dermal Science -

Australasian Academy of Cosmetic Dermal Science
Perth

Certificate IV in Business Management -

TAFE Queensland
Alexandra Hills, QLD

Certificate III - Information Technology

TAFE Queensland
Alexandra Hills, QLD

Skills

  • Customer service / Satisfaction
  • Project Management
  • Strategic Planning
  • Business Administration
  • Office Management
  • Report Development
  • Meticulous Attention to Detail
  • Filing and Data Archiving
  • Professional and Mature
  • Schedule Management
  • Interpersonal Communication
  • Technical Proficiency
  • Adaptability
  • Team Collaboration

Timeline

Clinic Coordinator

MedAesthetics Training
03.2023 - Current

Manager, Invisalign Coordinator & Dental Assistant

DB Dental
03.2020 - 03.2023

Office Administrator

Territory Laser Clinic
01.2016 - 02.2020

Advanced Diploma of Cosmetic Dermal Science -

Australasian Academy of Cosmetic Dermal Science

Certificate IV in Business Management -

TAFE Queensland

Certificate III - Information Technology

TAFE Queensland

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Georgia-Rose Stretton