Georgia Roughley
Canberra,ACT
Summary
Customer-oriented sales professional with extensive experience in relationship building and profit growth. Proven skills in communication, negotiation, and problem-solving lead to exceptional results in competitive markets. Recognised for efficiently resolving customer complaints and fostering loyalty while maintaining high operational standards and authenticity.
Overview
3
3
years of professional experience
Work History
Salesperson
Mountain Creek Wholefoods
Canberra, 2600
12.2023 - Current
- Managed inventory by restocking shelves and tracking stock levels.
- Collaborated with team members to enhance customer service experiences.
- Developed key customer relationships to increase sales.
- Resolved customer complaints promptly and efficiently.
- Educated customers about products and services offered by the company.
- Provided personalised service to build relationships with customers.
- Maintained current store, product, and promotional knowledge to drive consistent sales.
Cashier
IGA
YARRALUMLA, ACT
11.2022 - 11.2023
- Processed customer transactions efficiently at a busy retail location.
- Assisted customers with product inquiries and provided accurate information.
- Maintained cleanliness and organisation of checkout areas throughout shifts.
- Handled cash, credit, and gift card payments securely and accurately.
- Collaborated with team members to ensure smooth store operations.
- Issued receipts, refunds, credits or change due to customers.
- Resolved customer complaints professionally in accordance with company policy.
Education
High School Diploma -
St Clare's College
ACT11-2023
Skills
- Customer relationship management
- Sales strategies
- Product knowledge
- Inventory management
- Point of sale systems
- Retail operations
Affiliations
- Pilates and yoga enthusiast
- Dancer and performer
- Fiction and non-fiction reading lover
- Interest in herbalism and healthy lifestyle
Timeline
Salesperson
Mountain Creek Wholefoods
12.2023 - Current
Cashier
IGA
11.2022 - 11.2023
High School Diploma -
St Clare's College