Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Georgia Roughley

Canberra,ACT

Summary

Customer-oriented sales professional with extensive experience in relationship building and profit growth. Proven skills in communication, negotiation, and problem-solving lead to exceptional results in competitive markets. Recognised for efficiently resolving customer complaints and fostering loyalty while maintaining high operational standards and authenticity.

Overview

3
3
years of professional experience

Work History

Salesperson

Mountain Creek Wholefoods
Canberra, 2600
12.2023 - Current
  • Managed inventory by restocking shelves and tracking stock levels.
  • Collaborated with team members to enhance customer service experiences.
  • Developed key customer relationships to increase sales.
  • Resolved customer complaints promptly and efficiently.
  • Educated customers about products and services offered by the company.
  • Provided personalised service to build relationships with customers.
  • Maintained current store, product, and promotional knowledge to drive consistent sales.

Cashier

IGA
YARRALUMLA, ACT
11.2022 - 11.2023
  • Processed customer transactions efficiently at a busy retail location.
  • Assisted customers with product inquiries and provided accurate information.
  • Maintained cleanliness and organisation of checkout areas throughout shifts.
  • Handled cash, credit, and gift card payments securely and accurately.
  • Collaborated with team members to ensure smooth store operations.
  • Issued receipts, refunds, credits or change due to customers.
  • Resolved customer complaints professionally in accordance with company policy.

Education

High School Diploma -

St Clare's College
ACT
11-2023

Skills

  • Customer relationship management
  • Sales strategies
  • Product knowledge
  • Inventory management
  • Point of sale systems
  • Retail operations

Affiliations

  • Pilates and yoga enthusiast
  • Dancer and performer
  • Fiction and non-fiction reading lover
  • Interest in herbalism and healthy lifestyle

Timeline

Salesperson

Mountain Creek Wholefoods
12.2023 - Current

Cashier

IGA
11.2022 - 11.2023

High School Diploma -

St Clare's College
Georgia Roughley