Georgia Savin
Cardiff,Australia
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
Work History
Dog Groomer/ Doggy Day Care
Urban Doggo
03.2023 - 06.2024
- Enhanced customer satisfaction by providing high-quality grooming services tailored to individual pet needs.
- Increased client retention through effective communication and understanding of pet owner preferences.
- Maintained a clean, safe, and hygienic work environment for optimal pet care and customer satisfaction.
- Developed strong relationships with clients, fostering trust in the quality and consistency of grooming services provided.
Dog Grommer/Administrator
Dogoverboard
01.2022 - 05.2023
- Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnel.
- Computerized office activities, maintained customer communications and tracked records through delivery.
- Entered and maintained departmental records in company database.
- Collected, validated and distributed information to employees.
- Swabbed ears to remove wax and dirt, removing extra hair to allow air to circulate freely and avoid infection.
- Greeted pet owners and went over available services, outlined costs and determined special needs of animals under care.
- Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites and hair mats.
- Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
Casual Team Member
Pet Shop Boyz
08.2022 - 03.2023
- Processed customer transactions using cash register till.
- Engaged in conversation with customer to ascertain need.
- Cleaned, scrubbed and sanitized sales floor and back storage areas to meet regulatory and group guidelines governing safety and cleanliness.
- Assisted in lifting, sorting and moving freight to appropriate stockroom, floor or aisle area.
Education
Animal Studies
Glendale Tafe
01.2024
Skills
- Dietary Restrictions
- Active Listening
- Dog Behavior Insight
- Maintaining Clean Work Areas
- Animal Health Understanding
- Pet Waste Removal
- Dog Welfare
- Ear Cleaning
- Wound Care
- Safety Procedures
- Kennel Cleaning and Sanitation
- Customer Service
Timeline
Dog Groomer/ Doggy Day Care
Urban Doggo
03.2023 - 06.2024
Casual Team Member
Pet Shop Boyz
08.2022 - 03.2023
Dog Grommer/Administrator
Dogoverboard
01.2022 - 05.2023
Animal Studies
Glendale Tafe