Summary
Overview
Work History
Education
Skills
Timeline
Generic

Georgia Single

Sydney,NSW

Summary

Dynamic medical receptionist with a proven track record at Our Medical Home Penrith, excelling in patient engagement and record management. Skilled in practice management software and fostering collaboration, I empower patients through respectful communication, ensuring a supportive environment that enhances care outcomes. Committed to maintaining confidentiality and accuracy in all interactions.

Overview

11
11
years of professional experience

Work History

Medical Receptionist

Our Medical Home Penrith
Sydney, NSW
02.2025 - Current
  • Greeted patients warmly and ensured a welcoming atmosphere.
  • Scheduled appointments efficiently using practice management software.
  • Managed patient records with attention to confidentiality and accuracy.
  • Answered phone calls promptly and addressed inquiries professionally.
  • Assisted healthcare providers by preparing necessary documentation for visits.
  • Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
  • Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.

Retail Assistant

Spotlight
Glenmore Park
02.2022 - 01.2025
  • Assisted in setting up promotional displays, signage and window displays.
  • Processed payments using cash register, credit card machine and POS system.
  • Followed company policies regarding returns, exchanges, refunds and other transactions.
  • Kept up-to-date knowledge of all products available in the store.
  • Assisted customers with product selection, answered queries and provided advice.
  • Performed regular inventory checks to ensure accurate stock control.
  • Maintained stock levels by replenishing shelves, tidying displays and organizing merchandise.
  • Participated in team meetings to discuss sales goals and strategies.
  • Utilized problem solving techniques when faced with challenging situations.
  • Managed customer complaints in a professional manner while seeking solutions for resolution.

Retail Worker

Woolworths
04.2014 - 01.2022
  • Maintained an organized store environment by restocking shelves and organizing displays.
  • Adhered to all safety regulations when handling hazardous materials such as chemicals or sharp objects.
  • Assisted in inventory management by stocking shelves, organizing merchandise and tracking sales data.

Education

Bachelor of Nursing And Midwifery - Nursing

University Of Notre Dame
Darlinghurst, NSW
11-2025

Skills

  • Collaboration - I work willingly and actively with all members of staff, treating team, patients and patients families Collaborating to me means to involve all members involved in the patients care in decision making, this creates a wholistic care that allows the patient to be involved in the decision making process and gives them a chance to ask all necessary questions
  • Openness- Openness works cohesively with Collaboration, it enables the staff to allow for the patient to feel heard and to have a voice, this then goes to create trust and great rapport
  • Respect- Respect is a huge virtue in nursing, this includes respecting a patients cultural identity, respecting patient privacy, respecting patients decisions and also respecting the rights of all the people involved in the patients care
  • Empowerment- this is essential in patient care as it allows for a patient to feel independent and as though they are in control of their health, it encourages better health outcomes and progress

Timeline

Medical Receptionist

Our Medical Home Penrith
02.2025 - Current

Retail Assistant

Spotlight
02.2022 - 01.2025

Retail Worker

Woolworths
04.2014 - 01.2022

Bachelor of Nursing And Midwifery - Nursing

University Of Notre Dame

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Georgia Single