Georgia Slater
Sippy Downs,QLD
Summary
Dynamic security professional with experience at QSEC, skilled in regulatory compliance and conflict resolution. Proven ability to ensure safety through effective communication, and de-escalation techniques. Recognized for maintaining high standards and fostering a secure environment while delivering exceptional customer service. RSA and first aid certified.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Security Guard
QSEC
Sunshine Coast, QLD
04.2025 - Current
- Conducted daily security patrols of assigned areas.
- Warned persons of rule infractions or violations and evicted violators from premises.
- Searched bags manually to identify prohibited items and contraband.
- Completed incident reports regarding violations of policies or procedures.
Online Supervisor
Woolworths
Chancellor Park, QLD
08.2024 - Current
- Resolved conflicts between customers and the online customer service team members as needed.
- Evaluated employee performance on a regular basis in order to identify areas of improvement or recognition opportunities.
- Coordinated with other department supervisors to ensure smooth workflow and project alignment.
Customer Service Cashier
Woolworths
Chancellor Park, QLD
05.2023 - 08.2024
- Greeted customers and provided friendly customer service.
- Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
- Addressed customer questions and concerns regarding products and services.
Junior Supervisor
IGA
Chancellor Park, QLD
03.2021 - 04.2023
- Established effective communication channels between management and staff.
- Delegated duties according to individual strengths while ensuring quality standards were met.
Education
High School Diploma -
Chancellor State College
Sippy Downs, QLD12-2024
Certificate IV in Justice Studies - Legal Studies
TAFE Queensland
QLDSkills
- Regulatory compliance
- Conflict resolution
- De-escalation techniques
- Crowd control
- Team collaboration
- Incident reporting
Certification
- RSA
- Blue Card
- First Aid
- Certificate II in Security Operations
- Security Licence
Timeline
Security Guard
QSEC
04.2025 - Current
Online Supervisor
Woolworths
08.2024 - Current
Customer Service Cashier
Woolworths
05.2023 - 08.2024
Junior Supervisor
IGA
03.2021 - 04.2023
High School Diploma -
Chancellor State College
Certificate IV in Justice Studies - Legal Studies
TAFE Queensland
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