Georgia Smith
Perth,WA
Summary
Compassionate Disability Support Worker with administrative skills, known for high productivity and efficient task completion. Skilled in developing personalized support plans, implementing effective communication strategies, and managing time effectively to meet individual needs. Excel in empathy, active listening, and problem-solving to enhance the quality of life for those supported.
Overview
5
5
years of professional experience
Work History
Young Adult Leader
Globalheart church
Perth , WA
01.2023 - 12.2023
- Developed and implemented weekly activities for young adults to engage in.
- Organised and ran meetings with young adults to discuss goals and objectives.
- Provided guidance, encouragement and mentorship to young adults on personal development topics.
- Referred young adults with mental health challenges to helpful professionals within the community.
Disability Support Worker
Andrew Sherwood
Marangaroo , WA
12.2018 - 06.2022
- Assisted clients with activities of daily living such as eating, dressing, and grooming.
- Provided emotional support to individuals with physical or mental disabilities.
- Monitored client progress and reported any changes in behavior or health conditions to supervisor.
- Organized recreational and educational activities for clients according to individual needs.
- Transported clients to appointments, social events, and other activities as needed.
- Communicated regularly with families of disabled individuals regarding care plans and updates.
- Collaborated with other professionals to develop treatment plans for clients.
- Provided assistance in the home environment including meal preparation and light housekeeping.
- Assisted in developing self-care skills such as personal hygiene practices.
- Administered medication according to doctor's orders and monitored side effects.
- Managed challenging behaviors through positive reinforcement techniques.
- Facilitated communication between nonverbal individuals using sign language or other methods.
- Transported clients to and from medical and mental health appointments with assigned vehicle.
- Coordinated doctor appointments, exercise, recreation, and aided in creating and maintaining staff schedule.
- Trained multiple new team members.
Administrative Assistant
James Butler Psychology
Madeley , WA
06.2021 - 06.2022
- Provided administrative support to the operative psychologist James Butler, including scheduling meetings and managing calendars.
- Organised and maintained filing systems for electronic documents, ensuring accuracy and confidentiality of records.
- Processed invoices for payment using accounting software applications.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Handled confidential documents in an organised fashion according to established protocol.
- Scheduled appointments between clients and James Butler.
- Managed database systems containing customer contact information.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
Retail Sales Associate
Country road
Joondalup, WA
09.2019 - 02.2021
- Assisted customers with finding the right product for their needs.
- Provided product information and answered customer questions.
- Demonstrated knowledge of store products and services.
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
- Greeted customers upon entering the store and provided assistance.
- Stocked shelves with merchandise according to company standards.
- Tracked inventory levels throughout the day and restocked items as needed.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
- Processed returned merchandise according to company policies.
- Completed transactions in an efficient manner while providing excellent customer service.
Education
High School Diploma -
Kingsway Christian College
Perth 12-2013
Skills
- Strong Organisation
- Documentation proficiency
- Client Advocacy
- Team Collaboration
- Risk Management
- Time management abilities
- Research and fact collecting
- Staff Training
- Interpersonal Skills
- Excellent Communication
- Multitasking Abilities
- Conflict Resolution
- Problem-solving aptitude
- Professionalism
- Analytical Skills
- Active Listening
- Written Communication
- Adaptability
- Relationship Building
References
- Andrew Sherwood (+61 409 570 111)
- Alison Sherwood (+61 400 246 877)
- James Butler (+61 413 625 992)
- Pastor Divinya Jayaweera (+61 416 672 027)
Timeline
Young Adult Leader
Globalheart church
01.2023 - 12.2023
Administrative Assistant
James Butler Psychology
06.2021 - 06.2022
Retail Sales Associate
Country road
09.2019 - 02.2021
Disability Support Worker
Andrew Sherwood
12.2018 - 06.2022
High School Diploma -
Kingsway Christian College