Georgia Taylor
Bundaberg,QLD
Summary
Responsible Barista Shift Manager with 7 years of hands-on experience supervising employees and overseeing day-to-day operations. Successfully manage team dynamics and processes to enhance efficiency, skilled in customer service, inventory management, and quality control. Able to adapt to changing needs, and focus on maintaining high standards and enhancing customer experiences in a timely manner.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Barista Shift Supervisor
Pacific Coffee
08.2017 - Current
- Trained new team members on barista skills, cash handling procedures, and company policies for consistent performance across the team.
- Built strong relationships with regular customers through attentive service, remembering preferences, and engaging in friendly conversation when appropriate.
- Scheduled and rotated staff for adequate coverage and fair distribution of workload.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
- Ensured smooth daily operations by maintaining adequate stock levels through regular inventory checks and timely reordering of supplies.
Education
High School Diploma -
Bundaberg State High School
Bundaberg, QLD01-2017
Skills
- New Hire Training
- Supply Ordering
- Eftpos / Cash Handling
- Stock Delivery Oversight
- Food safety understanding (Temperature Control)
- Food and Beverage Service
- Point of Sale POS Software
- Time Management Skills
Certification
- Food Safety Supervisor Skill Set - SITSS00069
Timeline
Barista Shift Supervisor
Pacific Coffee
08.2017 - Current
High School Diploma -
Bundaberg State High School
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