Overview
Work History
Education
Skills
References
Volunteer Experience
Timeline
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Georgia Townsend

MOUNT GAMBIER,SA

Overview

7
7
years of professional experience

Work History

Supervisor

Lincraft
MOUNT GAMBIER, SA
04.2023 - Current
  • Opening and Closing Duties including safe counts
  • Individually working for upwards of 4 hours per day
  • Measuring and cutting fabric accurately
  • Receipting of stock
  • Packing online orders.
  • Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
  • Resolved customer complaints promptly while ensuring customer satisfaction.
  • Provided guidance and direction to subordinates regarding job duties and responsibilities.

Food and Beverage Attendant

Two Pot Screamer
Adelaide
02.2023 - 03.2023
  • Al a Carte Dining
  • Cocktail Making
  • Three Plate Carry
  • Cleaning tables
  • Pass work
  • Restocking the Bar during busy periods.
  • Greeted customers promptly and courteously, took orders accurately, and served food and drinks efficiently.
  • Assisted in stocking supplies such as napkins, utensils, condiments. prior to meal services.
  • Ensured that all food items were properly labeled and stored according to safety regulations.
  • Handled cashier duties including accepting payments from customers, making change, and balancing the cash drawer daily.
  • Cleaned spills immediately using appropriate methods per company policy.
  • Provided exceptional customer service to guests, ensuring their satisfaction with food and beverages.

Food and Beverage Attendant

Marion Hotel
06.2022 - 08.2022
  • Full table service
  • Running sections of tables containing between 1 and 20 people
  • Function work including serving canapes and cleaning
  • Room service delivery
  • Setting up, Greeting and working functions to guests specifications
  • Pass work.

Crew Member

Hungry Jacks
06.2017 - 06.2022
  • Have experience with handling cash, point of sale and EFTPOS transactions
  • Able to prioritise multiple tasks to meet set time frames
  • Maintaining cleanliness and restocking during quiet periods
  • Training new crew members to appropriate SOPs
  • Counting Tills and Floats at end of the night to assist the restaurant manager with closing duties.

Education

Certificate III Health Administration -

TAFE SA
Mount Gambier, SA
11.2024

Do Food Safely -

vic.gov
01.2022

Responsible Service of Alcohol (SA) -

Clear to Work
01.2022

Certificate 3 in Retail -

Training Unlimited
01.2018

Skills

  • Food Production
  • Display Setup
  • Customer Service
  • Loss Prevention
  • Positive and Professional
  • Interpersonal and Written Communication
  • POS System Operation
  • Food Service
  • Kitchen Experience
  • Food Preparation
  • Cleaning Experience
  • Food Safety
  • Food Handling
  • Independent Judgement
  • Product Knowledge
  • Policy and Procedure Adherence
  • Restaurant Experience
  • Microsoft Word
  • Upselling
  • Serving Experience
  • Staff Management
  • Inventory Control
  • Goal-Oriented
  • Business Administration
  • Training and Mentoring
  • Money Handling

References

  • Jordan Fell, Hungry Jack’s Restaurant Manager, felljordan3@gmail.com, 0451180494
  • Indiana Murray, Hungry Jack’s Shift Supervisor, murray.indiana@gmail.com, 0414582600
  • Bonnie Treen, Aldinga Sharks Canteen Supervisor, Club Chairwoman, 0449262405

Volunteer Experience

  • Ground Marshall, Aldinga Soccer Club
  • Meals on Wheels
  • Junior Leader, St Martins Youth Group

Timeline

Supervisor

Lincraft
04.2023 - Current

Food and Beverage Attendant

Two Pot Screamer
02.2023 - 03.2023

Food and Beverage Attendant

Marion Hotel
06.2022 - 08.2022

Crew Member

Hungry Jacks
06.2017 - 06.2022

Certificate III Health Administration -

TAFE SA

Do Food Safely -

vic.gov

Responsible Service of Alcohol (SA) -

Clear to Work

Certificate 3 in Retail -

Training Unlimited
Georgia Townsend