Georgia Townsend
MOUNT GAMBIER,SA
Overview
7
7
years of professional experience
Work History
Supervisor
Lincraft
MOUNT GAMBIER, SA
04.2023 - Current
- Opening and Closing Duties including safe counts
- Individually working for upwards of 4 hours per day
- Measuring and cutting fabric accurately
- Receipting of stock
- Packing online orders.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Resolved customer complaints promptly while ensuring customer satisfaction.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
Food and Beverage Attendant
Two Pot Screamer
Adelaide
02.2023 - 03.2023
- Al a Carte Dining
- Cocktail Making
- Three Plate Carry
- Cleaning tables
- Pass work
- Restocking the Bar during busy periods.
- Greeted customers promptly and courteously, took orders accurately, and served food and drinks efficiently.
- Assisted in stocking supplies such as napkins, utensils, condiments. prior to meal services.
- Ensured that all food items were properly labeled and stored according to safety regulations.
- Handled cashier duties including accepting payments from customers, making change, and balancing the cash drawer daily.
- Cleaned spills immediately using appropriate methods per company policy.
- Provided exceptional customer service to guests, ensuring their satisfaction with food and beverages.
Food and Beverage Attendant
Marion Hotel
06.2022 - 08.2022
- Full table service
- Running sections of tables containing between 1 and 20 people
- Function work including serving canapes and cleaning
- Room service delivery
- Setting up, Greeting and working functions to guests specifications
- Pass work.
Crew Member
Hungry Jacks
06.2017 - 06.2022
- Have experience with handling cash, point of sale and EFTPOS transactions
- Able to prioritise multiple tasks to meet set time frames
- Maintaining cleanliness and restocking during quiet periods
- Training new crew members to appropriate SOPs
- Counting Tills and Floats at end of the night to assist the restaurant manager with closing duties.
Education
Certificate III Health Administration -
TAFE SA
Mount Gambier, SA11.2024
Do Food Safely -
vic.gov
01.2022
Responsible Service of Alcohol (SA) -
Clear to Work
01.2022
Certificate 3 in Retail -
Training Unlimited
01.2018
Skills
- Food Production
- Display Setup
- Customer Service
- Loss Prevention
- Positive and Professional
- Interpersonal and Written Communication
- POS System Operation
- Food Service
- Kitchen Experience
- Food Preparation
- Cleaning Experience
- Food Safety
- Food Handling
- Independent Judgement
- Product Knowledge
- Policy and Procedure Adherence
- Restaurant Experience
- Microsoft Word
- Upselling
- Serving Experience
- Staff Management
- Inventory Control
- Goal-Oriented
- Business Administration
- Training and Mentoring
- Money Handling
References
- Jordan Fell, Hungry Jack’s Restaurant Manager, felljordan3@gmail.com, 0451180494
- Indiana Murray, Hungry Jack’s Shift Supervisor, murray.indiana@gmail.com, 0414582600
- Bonnie Treen, Aldinga Sharks Canteen Supervisor, Club Chairwoman, 0449262405
Volunteer Experience
- Ground Marshall, Aldinga Soccer Club
- Meals on Wheels
- Junior Leader, St Martins Youth Group
Timeline
Supervisor
Lincraft
04.2023 - Current
Food and Beverage Attendant
Two Pot Screamer
02.2023 - 03.2023
Food and Beverage Attendant
Marion Hotel
06.2022 - 08.2022
Crew Member
Hungry Jacks
06.2017 - 06.2022
Certificate III Health Administration -
TAFE SA
Do Food Safely -
vic.gov
Responsible Service of Alcohol (SA) -
Clear to Work
Certificate 3 in Retail -
Training Unlimited