Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Georgia Tutty

Bairnsdale,VIC

Summary

I am a highly motivated and enthusiastic 23 year old Retail Manager with more than 8 years of experience within the company and more than 1 year experience as Retail Manager, smoothly running the Bairnsdale store and training/coaching employees. Focused on increasing efficiency while reducing costs by implementing useful procedures and tight controls. Resourceful and forward-thinking with hard-working and dedicated mindset. Previously 3 years experience within the dispensary working alongside the Pharmacist in charge.

Overview

9
9
years of professional experience

Work History

Retail Store Manager

Chemist Warehouse
08.2015 - Current
  • Managed the entire recruitment of Pharmacy Assistants, overseeing candidate sourcing, screening, and selection to build a high-performing team.
  • Managed staff schedules and rostering, keeping everything running smoothly. Balanced staffing needs, handled schedule changes, and worked with the team to accommodate preferences.
  • Managed store accounts and invoicing operations with precision and attention to detail. This involved looking after Work Cover patients and chasing up unpaid invoices. Also looked after local and interstate Home Care Package and NDIS accounts.
  • Meeting sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Assisting the Pharmacist in Charge as a Dispensary Technician; dispensing medications and assisting in the general flow of the dispensary.
  • Optimized store displays and appearance via strategic merchandising.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of store products.
  • Managed store organization, maintenance, and purchasing store inventory.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.

Retail Assistant

Kmart
11.2014 - 09.2015
  • Maintained tidy and organized store environment to comply with cleanliness standards.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Stocked merchandise, clearly labelling items, and arranging according to size or colour.
  • Managed efficient cash register operations.

Education

Certificate II - Electrotechnology (UEE22020)

TAFE
Morwell, VIC
06.2022

High School Diploma -

Nagle College
Bairnsdale, VIC
11.2017

Certificate III - Community Pharmacy (SIR30112)

Dillon Whitelaw And Associates Pty Ltd
01.2017

Certificate IV - Dispensary Technician

Dillon Whitelaw And Associates Pty Ltd
01.2017

Skills

  • Strong Multi-Tasking
  • Excellent Customer Service
  • Excellent Time-Management
  • Microsoft Word and Excel experience
  • Shift Scheduling
  • Coaching and Mentoring
  • Goal Setting
  • Merchandise Strategising

References

Anna Guarnaccia (Previous Retail Manager of Chemist Warehouse) - 0435 854 694


Ashlee Dixon-Tong (Personal Reference) - 0437 742 423

Timeline

Retail Store Manager

Chemist Warehouse
08.2015 - Current

Retail Assistant

Kmart
11.2014 - 09.2015

Certificate II - Electrotechnology (UEE22020)

TAFE

High School Diploma -

Nagle College

Certificate III - Community Pharmacy (SIR30112)

Dillon Whitelaw And Associates Pty Ltd

Certificate IV - Dispensary Technician

Dillon Whitelaw And Associates Pty Ltd

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