Summary
Overview
Work History
Education
Skills
Timeline
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Georgia Upperton

Melbourne,VIC

Summary

I am a Legal Secretary with over 10 years experience in customer relations, equipped with a positive attitude and exceptional organisational skills.

My meticulous attention to detail and advanced communication skills have allowed for the execution of high-quality work and efficient use of time throughout my decade of experience within the workforce.

I have extensive international experience - having worked in the Middle East for Emirates Airline - granting adaptability, cultural awareness and effective communication skills essential for client interaction within a work environment. I wish to continue to exercise these skills within the workplace and to expand my corporate network.

I am fluent in technology ranging from Adobe Creative Suite, Microsoft Excel and Powerpoint, to Microsoft Office and Practice Evolve.

I am a highly experienced and driven individual seeking to maintain a full-time position that offers professional challenges and potential for growth.

Overview

11
11
years of professional experience

Work History

Legal Secretary

Carbone Lawyers
Melbourne, VIC
03.2021 - Current
  • Filed documents with courts on behalf of attorney.
  • Scheduled all appointments, appearances and briefings.
  • Arranged for delivery of legal correspondence to clients, witnesses and court officials.
  • Diligently edited legal correspondence for grammar and spelling.
  • Screened calls and emails and initiated actions to respond or direct messages for managers.
  • Trained junior office staff in correct procedures and reporting requirements.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.

Flight Attendant

Emirates
Dubai
06.2018 - 11.2020
  • Underwent intensive customer relation coaching to ensure exceptional service in all classes from award-winning First Class to economy class onboard
  • Worked effectively as part of a larger team, and delivered silver service to high profile clientele in-flight
  • Confidently managed highly stressful situations onboard, and maintained a professional manner at all times
  • Handled sensitive and personal client information with respect and confidentiality
  • Built and maintained a rapport with clientele and passengers onboard.
  • Ensured aircraft and passenger compliance with policies, procedures, regulations and safety guidance.
  • Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.

Graphic Designer

Jemark
Melbourne
01.2017 - 05.2018
  • Responsible for the design of all packaging, catalogues, logos, and graphic material for the company as sole in-house Graphic Designer
  • Consistently met deadlines in fast-paced environment and balanced high workload
  • Closely followed design briefs provided by clients
  • Liaised with International clients in China regarding product and packaging design aspects and materials
  • Built relationships with factories in China to ensure future collaboration and product development
  • Worked confidently on both PC and Mac using Adobe and Microsoft Software.

Graphic Designer

Neet Feet
Melbourne
12.2015 - 01.2017
  • Offered design solutions that effectively solved problems and enhanced advertising goals
  • Responsible for the design of children's footwear as per licensing house design guidelines
  • Worked to maintain positive client relationships, resulting in many client referrals
  • Followed strict licensing brand guidelines in terms of use of colour, templates, style and aesthetic
  • Assisted in the creation of graphic materials for the use of the marketing department.

Retail Assistant

L'Oreal
Melbourne
11.2013 - 12.2015
  • Promoted and sold skincare and beauty solutions in high-paced busy Chadstone boutique store
  • Managed phone calls, beauty consultations, emails and cash handling in-store
  • Practiced friendly and professional communication skills whilst promoting sales and merchandise.

Waitress

The Hotel Windsor
Melbourne
12.2010 - 12.2013
  • Worked in Silver Service Banquet division at The Hotel Windsor, delivering 5 star service to customers
  • Provided an excellent level of service at corporate events and functions
  • Worked to support other restaurant staff to ensure the highest level of service
  • Brought forth strong oral and written communication skills
  • Acquired in-depth knowledge of fine food and wine in order to enhance customer restaurant experience.

Education

Diploma of Legal Services

College of Law Education And Training
Melbourne, VIC

Bachelor of Communication - Bachelor of Communication And Design

Monash University
Melbourne, VIC
2015

Certificate of Aviation - Aviation

Safety And Procedural License (Aviation), GCAA
United Arab Emirates
2018

VCE

Genazzano FCJ College
Kew, VIC
2010

Skills

  • Legal Document Preparation
  • Adobe Acrobat
  • Microsoft Office
  • Proficient in Practice Evolve
  • Calendar and digital diary management
  • Court Document Filing - Supreme Court, Magistrates Court and County Court
  • Meeting Preparation and organisation
  • Employee Training
  • Task Prioritisation
  • Data Confidentiality
  • Expert in Personal Injury Law
  • Efficient multi-tasker
  • Management of Senior Associate calendar
  • 70 WPM typing speed

Timeline

Legal Secretary

Carbone Lawyers
03.2021 - Current

Flight Attendant

Emirates
06.2018 - 11.2020

Graphic Designer

Jemark
01.2017 - 05.2018

Graphic Designer

Neet Feet
12.2015 - 01.2017

Retail Assistant

L'Oreal
11.2013 - 12.2015

Waitress

The Hotel Windsor
12.2010 - 12.2013

Diploma of Legal Services

College of Law Education And Training

Bachelor of Communication - Bachelor of Communication And Design

Monash University

Certificate of Aviation - Aviation

Safety And Procedural License (Aviation), GCAA

VCE

Genazzano FCJ College
Georgia Upperton