Georgia Walter
Ballarat,VIC
Summary
Developed strong organizational and coordination skills within fast-paced office environment, transitioning into new field. Demonstrated ability to manage schedules, handle correspondence, and support team projects effectively. Looking to leverage these transferrable skills to add value and drive results in different industry.
Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.
Overview
2
2
years of professional experience
Work History
Administrative Assistant
WestVic Surgical
Ballarat, VIC
12.2024 - Current
- Coordinated scheduling for surgical procedures, optimizing physician availability and patient satisfaction.
- Managed electronic health records system, ensuring accuracy and compliance with regulatory standards.
- Assisted in preparing patient documentation, enhancing administrative efficiency and workflow consistency.
- Supported billing processes by verifying insurance information, reducing claim discrepancies and delays.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Administrative Assistant
Armadale Eye Clinic
Melbourne, VIC
01.2025 - 10.2025
- Streamlined office communication by implementing new protocols for interdepartmental collaboration.
- Organized training sessions for new administrative staff, fostering a knowledgeable and cohesive team environment.
- Developed process improvements that enhanced data entry accuracy and reduced administrative errors.
- Facilitated patient interactions through effective communication, improving overall service experience at the facility.
Tour Guide
Nitmiluk Tours
Katherine, NT
03.2024 - 12.2024
- Delivered engaging and informative tours, enhancing visitor experience and satisfaction.
- Managed group dynamics, ensuring safety and adherence to tour schedules.
- Developed in-depth knowledge of local history, flora, and fauna for accurate storytelling.
- Facilitated customer interactions, addressing inquiries and providing tailored recommendations.
- Collaborated with team members to refine tour routes and improve operational efficiency.
- Gathered visitor feedback to identify areas for improvement in tour offerings.
- Increased customer satisfaction through attentive listening and personalized tour adjustments based on group interests.
- Provided excellent customer service during pre-tour interactions such as answering questions via email or phone calls.
Katherine Family Medical Practice
04.2024 - 09.2024
- Booking appointments, answering phones, processing payments and Medicare and private health funds. Communicating with GPs and other referrers. Managing correspondence – fax, emails and phones. Monitoring equipment and office supplies
Education
High School Diploma -
Loreto College Ballarat
Ballarat, VICSkills
- Customer service
- Data entry
- Computer skills
- Office administration
- Microsoft Word
- Time management
- Customer and client relations
- Filing
- Documentation and recordkeeping
- Office management
Timeline
Administrative Assistant
Armadale Eye Clinic
01.2025 - 10.2025
Administrative Assistant
WestVic Surgical
12.2024 - Current
Katherine Family Medical Practice
04.2024 - 09.2024
Tour Guide
Nitmiluk Tours
03.2024 - 12.2024
High School Diploma -
Loreto College Ballarat