Summary
Overview
Work History
Education
Skills
Timeline
Generic

Georgia Watson

Mooroolbark,VIC

Summary

I am a passionate and determined individual with a love for all things creative, communication and people. I have a strong work ethic and the ability to communicate with people from diverse backgrounds showing empathy. I am a dedicated, hard worker and quick learner with a friendly professional manner and a good sense of humour. I work well in a team or individually and am able to use communication, initiative, people skills and problem solving to complete any task necessary.

Overview

9
9
years of professional experience

Work History

Marketing Coordinator

Stones of the Yarra Valley and Meletos
08.2022 - Current
  • Managing three social media pages with a combined following of over 51k
  • Liaising with 11 different departments within the business to uphold their various marketing needs
  • Creating content in the form of photos, videos, reels and stories
  • Strategically planning for yearly events in advance and managing departments to implement these into the business
  • Aligning social media marketing with events and significant days across the property
  • Developed and tracked performance indicators to measure results of marketing campaigns.
  • Briefing, designing and implementing EDMs to a 12k+ database
  • Briefing, designing and implementing copy for blog posts
  • Managing, updating and editing 5 different websites through Squarespace
  • Planned and executed internal and external marketing events.
  • Boosted brand awareness with target customer demographics with social, print, and email campaigns.
  • Answered general marketing department inquiries by email, phone, and mail.
  • Researched, monitored and analyzed market trends, customer insights and competitors to avail of resources and exercise strategic decisions.

Freelance Makeup Artist & Beauty Therapist

Georgia Ellyse Beauty
01.2015 - Current
  • Managing every aspect of business from client communication, bookings, quotes, accounting, social media, advertising, marketing and much more
  • Wedding makeup artist - working alongside venues and bridal parties to help create their perfect day
  • Assessed customer skin tone and complexion to determine appropriate products and materials to use.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.

Cleanse & Co
01.2021 - 07.2022
  • In charge of all wholesale orders
  • Making candles to order
  • Picking and packing
  • Replying to social media comments

Social Media Manager & Graphic Designer

Freelance
01.2017 - 12.2021
  • Refer to current Marketing Coordinator role for all skills and responsibilities

Membership Consultant

Goodlife Health Club
03.2019 - 08.2019
  • Membership Sales
  • Overcame objections with deep knowledge of membership benefits, scripted responses and persuasive communication skills.
  • Consulted with potential clients about personal needs and budget concerns.
  • Conducted tours of facility to showcase features and answer questions.
  • Victorian Sales Representative award

Duty Manager – Social Media Manager

The Cellar Door
04.2016 - 02.2019
  • Delivering high quality customer service to exceed expectation
  • Bar – general bar service and cocktail making skills, coffee making
  • Leading a team of up to 15 staff by example
  • Bookings, phone calls, managing booking system, customer enquiries (in person and via phone calls)
  • End of day reconciliation / Balance days takings and safes
  • Opening of venue / closing of venue
  • Handling of customer complaints, feedback and compliments
  • Management of all social media platforms

Retail Assistant

Inglot Cosmetics
01.2018 - 10.2018
  • Maintained tidy and organized store environment to comply with cleanliness standards.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Professionally applied makeup to clients for proms, weddings, and special occasions.
  • Maintained full stock of inventory and properly sanitized makeup tools to avoid spread of infection.
  • Kept up-to-date with style industry standards, trends, and techniques to provide optimal aesthetics services to every client.

Customer service

Way Funky Company
01.2015 - 01.2016
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed orders promptly to increase customer satisfaction.

Customer service

Priceline Pharmacy
01.2014 - 12.2014
  • Maintained tidy and organized store environment to comply with cleanliness standards.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Used POS system to process sales, returns, online orders, and gift card activations.

Education

Bachelor of Commerce - Marketing and Management

Deakin University

Diploma of Specialist Makeup -

Academy of Makeup
07.2016

12 VCE - undefined

Canterbury Girls Secondary College
2013

Skills

  • Digital Marketing
  • Online Content Development
  • Copywriting
  • Teamwork and Collaboration
  • Proven leadership and management skills
  • Excellent problem-solving skills / conflict resolution
  • Work well under pressure in fast-paced environment
  • Computer skills / touch typing / learning new systems easily
  • Proficient in Squarespace, Shopify, Adobe Suite and Canva
  • Passionate about great customer service

Timeline

Marketing Coordinator

Stones of the Yarra Valley and Meletos
08.2022 - Current

Cleanse & Co
01.2021 - 07.2022

Membership Consultant

Goodlife Health Club
03.2019 - 08.2019

Retail Assistant

Inglot Cosmetics
01.2018 - 10.2018

Social Media Manager & Graphic Designer

Freelance
01.2017 - 12.2021

Duty Manager – Social Media Manager

The Cellar Door
04.2016 - 02.2019

Freelance Makeup Artist & Beauty Therapist

Georgia Ellyse Beauty
01.2015 - Current

Customer service

Way Funky Company
01.2015 - 01.2016

Customer service

Priceline Pharmacy
01.2014 - 12.2014

Bachelor of Commerce - Marketing and Management

Deakin University

Diploma of Specialist Makeup -

Academy of Makeup

12 VCE - undefined

Canterbury Girls Secondary College

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